Senior Solutions Architect

This is a fully remote position, open to applicants in Germany.

📋 Description

• Collaborate with clients, including business executives, project managers, and IT development teams.

• Comprehend business requirements and translate them into both business and technical specifications.

• Create solutions that encompass data visualization, workflow suggestions, migrations, and enterprise-level architecture.

• Serve as a functional lead, showcasing a clear methodology and functional expertise.

• Facilitate customer functional workshops, document requirements, and design suitable solutions.

• Promote adherence to standards and best practices.

• Remain updated on Grafana Labs, observability, and related technologies.

• Deliver technical solutions, training, onboarding, implementation, expansion, and consulting support.

• Ensure roadmap alignment, guide project execution, and synchronize Grafana capabilities with customer architectures, objectives, and limitations.

• Identify recurring challenges, monitor support demands, and champion product enhancements.

• Assist Sales, Product Management, Engineering, Support, and Professional Services teams with innovation and product development.

⛳️ Requirements

• Must be located in Germany.

• Over 5 years of experience working in deployment teams, utilizing project management methodologies.

• Direct experience with observability (o11y) practices.

• Familiarity with best practices for deploying an observability stack that includes visualization, alerting, metrics, logs, and traces.

• Preferably experienced with Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo.

• Proven history of successfully delivering customer projects, ideally enterprise observability implementations for large clients.

• Strong communication skills with clients, partners, and internal stakeholders.

• Proficiency in Kubernetes, including kubectl, Helm, and preferably Tanka.

• Experience with cloud services: AWS, GCP, and Azure.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Fully remote work with a global culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year, including 3 designated Grafana Shutdown Days.

• Open communication and regular updates across the company.

• Freedom and support to produce exceptional work and explore new ideas.

• A high-trust, low-ego workplace culture.

• Accessible and transparent leadership.