Senior Solutions Architect

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead and implement customer technical projects, including the deployment of Airbyte solutions.

• Support customers throughout their journey with technical guidance and hands-on assistance.

• Advise clients on integrating LLM-based tools into their existing data infrastructure using Airbyte connectors.

• Collaborate directly with clients’ technical teams to assess needs and customize solutions.

• Ensure technical success by working with Technical Support, Product, and Engineering teams.

• Assist clients in evaluating and adopting AI agent frameworks to create autonomous data agents utilizing Airbyte as a data source.

• Partner with Sales to identify and pursue opportunities for customer growth.

• Serve as the internal authority on customer technical requirements, expectations, and necessary functionalities.

• Collaborate with Product and Engineering teams to highlight customer needs and influence the product roadmap.

• Showcase Airbyte’s offerings and best practices to clients and at industry events.

• Act as a brand ambassador and build relationships with key stakeholders.

• Promote best practices for constructing AI-ready data stacks.

• Create and present technical content, including blog posts, demos, and presentations at conferences.

⛳️ Requirements

• Over 6 years of experience in a customer-facing technical role such as resident solutions architect, professional services engineer, or consulting role.

• More than 2 years of experience in a startup environment, preferably in modern data infrastructure.

• Familiarity with cloud applications, databases, ELT tools, data warehouses, or related areas.

• Practical experience with one or more AI frameworks.

• Exposure to AI agent frameworks and best practices in prompt engineering is a significant advantage.

• Proven history of supporting products that directly enhance business productivity.

• Exceptional customer focus, emphasizing smooth onboarding and ongoing technical success.

• Strong interpersonal and presentation abilities.

• Extensive expertise in Kubernetes, including troubleshooting production workloads, pods, networking, storage, and resource management.

• In-depth knowledge of SQL, CDC, database replication, and data synchronization concepts.

• Strong understanding of REST APIs, HTTP methods, OAuth, API keys, JWT, webhooks, and JSON.

• Availability to support East Coast Timezone.

• Eligibility to work in the U.S. or disclose sponsorship requirements.

🏝️ Benefits

• Flexible PTO with a culture that promotes at least 25 days off each year.

• 16 weeks of fully paid parental leave for all parents.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• 401(k) retirement plan.

• Professional development budget, conference sponsorship, and reimbursement for books.

• Commuter benefits and monthly internet reimbursement.

• Breakfast and lunch provided in our San Francisco office.

• A collaborative, in-person culture that emphasizes learning, growth, and impact.

• Equity opportunities.

• Commission structure.