Senior Solution Engineer – IT

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Account Executives and partners to expand OPSWAT's operations in the OT and critical infrastructure sectors.

• Oversee customer needs, manage expectations, and ensure solution acceptance among both IT and OT stakeholders.

• Regularly deliver impactful demonstrations of OPSWAT's OT security offerings, such as the MetaDefender Industrial Firewall and MetaDefender OT Access.

• Prepare, deliver, and present comprehensive responses to Requests for Proposals (RFPs), including those from water utilities and other regulated critical infrastructure entities.

• Cultivate partner relationships and enhance their technical understanding of OPSWAT's OT product suite.

• Present at conferences and seminars that focus on OT/ICS security and the protection of critical infrastructure.

• Facilitate workshops, proof of value sessions, and post-sale transitions in plant environments and control rooms.

⛳️ Requirements

• Proven experience in supporting sales to state, local, or educational government accounts, or in water/wastewater utility sectors.

• A track record of generating new and expanding business with public-sector or utility clients.

• Comfort in leading discussions with a wide range of customer levels, from agency executives to plant operators and IT/OT managers.

• Excellent presentation and demonstration abilities.

• Familiarity with OT/ICS/SCADA environments.

• Understanding of regulatory frameworks impacting water utilities, including EPA and state cybersecurity mandates.

• Knowledge of public-sector procurement and contract mechanisms like GSA Schedule, SEWP, and state/local contracts is advantageous.

• Experience with the installation and troubleshooting of enterprise or industrial applications.

• Strong problem-solving skills with the ability to identify and address customer challenges effectively.

🏝️ Benefits

• Commitment to a diverse and inclusive team environment.

• Equal employment opportunity for all individuals.

• Zero tolerance for discrimination or harassment of any kind.