Senior Software Implementation Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete technical implementation of Lumin Digital’s digital banking platform, starting from kickoff and requirements gathering through configuration, testing, and production launch.

• Act as the primary technical liaison for client stakeholders, converting business requirements into detailed technical specifications and implementation plans.

• Configure and implement digital banking, as well as mobile and online banking modules.

• Conduct testing and validation of product features, third-party integrations, and custom solutions.

• Ensure that client expectations are fulfilled regarding committed deliverables.

• Manage staging, pilot, and production environments effectively.

• Facilitate working sessions to elucidate product functionality and empower client self-management.

• Create and document custom solutions and integrations utilizing Lumin Digital’s SDK, APIs, and tools.

• Maintain project scope details, data flow documentation, and integration specifications.

• Collaborate with Product, Engineering, Services, and Support teams.

• Provide updates on implementation status, risks, blockers, and milestones to stakeholders, project managers, and clients.

• Assist with data conversion and migration efforts.

• Support load testing and performance optimization.

• Identify technical risks and formulate mitigation strategies.

• Diagnose and resolve issues related to implementation, integration, environment, and post-launch.

• Enhance implementation methodologies, tools, templates, reusable components, and best practices.

• Offer post-launch and Tier 2/Tier 3 production support until the transition to application support is complete.

• Participate in post-implementation retrospectives and initiatives for continuous improvement.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or an equivalent combination of education and experience.

• 5+ years of experience in software engineering.

• A minimum of 2 years in technical implementation and system integration.

• Demonstrated experience in digital banking, FinTech, or other regulated enterprise software environments.

• Strong practical experience with SaaS application implementation and configuration.

• At least 2 years of programming experience in C#, Java, Python, and SQL.

• Proficient in JIRA or similar Agile project management tools.

• Advanced experience in implementing or developing digital banking or financial services software products.

• Familiarity with SDKs or equivalent experience with financial technology platforms.

• Understanding of core banking system integrations, including Fiserv, Jack Henry, FIS, or Symitar.

• Knowledge of JSON, XML, REST, and SOAP.

• Familiar with AWS, Docker, Kubernetes, Kibana, or Datadog.

• Comprehension of microservices architecture and RESTful API design principles.

• Working knowledge of relational databases and SQL for data validation, mapping, and troubleshooting.

• Acquainted with Git, CI/CD pipelines, and deployment automation.

• Excellent verbal and written communication skills.

• Proven capability to forge strong client relationships and act as a credible technical authority.

• Strong analytical and critical thinking capabilities.

• Demonstrated ability to lead, mentor, and influence peers and junior team members.

• Role must be performed from within the continental U.S., excluding Montana, Alaska, and Hawaii.

• Must be legally authorized to work in the United States.

• Must be willing and able to meet travel requirements.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) with company matching.

• Flexible PTO.

• 12 paid holidays.

• Paid sick leave.

• Paid parental and family leave.

• Lifestyle spending account.

• Tuition reimbursement.

• Cell phone stipend.

• Minimal travel, generally 12 days or less per year.

• Approximately 2 team gatherings per year.