Senior Software Engineer, Operations Tools & AI Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify operational requirements, recurring challenges, and potential failure points before they escalate.

• Prioritize and implement targeted enhancements based on user impact, effort, risk, and operational objectives.

• Collaborate with Operations users to develop iterative solutions, gather feedback, and refine implementations.

• Take ownership of Operations applications, dashboards, automations, integrations, and internal tools.

• Design, deploy, troubleshoot, and provide support for applications across various programming languages and Google Cloud Platform.

• Quickly familiarize yourself with and contribute to the Elixir-centric core system.

• Review, debug, secure, test, document, monitor, and maintain applications generated by AI.

• Coordinate with Operations and Engineering to align on needs, responsibilities, dependencies, tradeoffs, and changes to shared systems.

• Assist Operations in identifying and safely adopting beneficial AI-assisted workflows.

• Provide support for released software, investigate issues, and verify enhancements to operational efficiency and quality of delivery.

⛳️ Requirements

• A minimum of 5 years of professional experience, including significant software engineering expertise and ownership of delivered software.

• Capable of independently designing, implementing, testing, debugging, deploying, and maintaining applications.

• Experience in building, deploying, or supporting applications and services on Google Cloud Platform.

• Ability to learn and contribute across various programming languages.

• Willingness and expectation to learn and contribute to the Elixir-centric core system.

• Proven experience in developing applications, internal tools, automations, or integrations for business or operational users.

• A proactive, self-motivated approach with the ability to take ownership without detailed guidance.

• Strong product and entrepreneurial judgment.

• Ability to think broadly and understand upstream and downstream effects.

• Good judgment regarding testing, code reviews, access controls, sensitive data, dependency management, observability, and production support.

• Practical and iterative approach that balances speed, reliability, maintainability, and user needs.

• Capability to work directly with non-engineering users and translate feedback into enhancements.

• Ability to lead cross-functional initiatives through influence.

• Interest in AI-assisted development and workflow automation, with a knack for validating results and recognizing limitations.

• Preferred: experience with operator-facing applications, workflow automation, dashboards, fleet, or robotics tools.

• Preferred: full-stack development experience including user interfaces, services, APIs, and data integrations.

• Preferred: experience in Elixir application development.

• Preferred: transitioning prototypes into reliable operational use.

• Preferred: effective utilization of AI coding assistants.

• Preferred: ownership of a product or internal tool from discovery through adoption and iteration.

• Preferred: assisting non-technical teams in responsibly adopting AI tools.

• Preferred: experience in robotics, autonomous vehicles, logistics, delivery, or technology-enabled field operations.

🏝️ Benefits

• Equity

• Total compensation package includes salary and equity.

• Equal employment opportunity protections.

• Voluntary self-identification for race, ethnicity, gender, and veteran status.