Senior Software Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and deliver AI-driven product functionalities across the Biggy platform.

• Take ownership of features from start to finish, including understanding customer challenges, formulating solutions, making technical decisions, implementing, validating, launching, addressing issues, and iterating.

• Create production-quality backend services, APIs, web applications, workflow systems, AI agents, enterprise integrations, and automation platforms.

• Architect and implement AI-native functionalities utilizing LLMs, prompting, tool invocation, agent orchestration, RAG, vector search, knowledge graphs, embeddings, and enterprise data.

• Utilize platforms such as Cursor, Claude Code, and similar AI coding tools within the development process.

• Craft prompts for development, debugging, product behavior, agent performance, data extraction, reasoning workflows, and customer-oriented AI experiences.

• Engage in customer discovery to build relationships with customers, GTM, product, and engineering teams.

• Translate significant customer challenges into product features.

• Evaluate trade-offs concerning speed, quality, reliability, cost, latency, scalability, and customer impact.

• Swiftly and transparently address bugs, regressions, and issues affecting customers.

• Collaborate through paired development, design discussions, code reviews, debugging, and technical debates.

• Contribute to internal tools and processes, raising the team's standards for velocity, judgment, ownership, and customer-centric execution.

⛳️ Requirements

• Strong foundations in software engineering across backend, full-stack, distributed systems, APIs, or product engineering.

• Hands-on experience in developing AI-enabled product features using LLMs, RAG, vector databases, embeddings, agents, workflow automation, knowledge systems, or related technologies.

• High level of agency and the ability to progress independently.

• Extreme accountability for outcomes, customer impact, reliability, and follow-through.

• Capability to ship, learn, and iterate quickly while exercising sound engineering judgment.

• Curiosity about customers and comfort in utilizing customer feedback to influence priorities.

• Product judgment focused on delivering significant customer value.

• Strong practical skills in prompting, including prompt iteration, context design, tool-use instructions, structured outputs, and failure-mode analysis.

• High proficiency with contemporary AI development tools like Cursor, Claude Code, ChatGPT, or similar platforms.

• Ability to design and create secure enterprise agent systems that can reason, retrieve context, invoke tools, execute actions, and manage errors.

• Capability to challenge ideas assertively while remaining considerate and collaborative.

• Comfort with uncertainty, shifting priorities, incomplete requirements, and rapid iteration cycles.

• Enthusiasm for applying AI to real-world enterprise IT Operations challenges.

• Visa sponsorship is not available for this position.

🏝️ Benefits

• Competitive equity.

• Remote-first work environment.

• Unlimited paid time off (PTO).

• Twelve (12) paid holidays throughout the year.

• Comprehensive health benefits.

• Financial assistance for fertility, adoption, and surrogacy expenses.

• Up to eighteen (18) weeks of fully paid leave for birthing parents.

• Up to twelve (12) weeks of fully paid leave for non-birthing parents.

• Financial planning services.

• Employee learning and development budget.

• Values-based recognition (quarterly and annually).

• Social community and ERG programs.

• Dog-friendly office.

• Lunches provided in the office.

• Flexible work environment.

• Work-from-home stipend.

• Values-driven culture.

• Career development opportunities.

• Competitive cash compensation.