Senior Software Engineer

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Take ownership of engineering challenges and their outcomes from conception to deployment, including assessing effectiveness post-launch.

• Collaborate with product managers to define problems, conduct experiments, and integrate insights from customer feedback.

• Strengthen crucial processes, eliminate types of incidents, and design abstractions that benefit the entire team.

• Evaluate high-risk changes.

• Identify risks early on and ensure appropriate trade-offs are made.

• Share insights about AI with the engineering team.

• Create and validate registry recommendations through real-world experiments.

• Develop evaluation systems to identify instances of AI support-agent hallucinations.

• Establish a unified source of truth for children's information across various product flows.

• Work with Rails monolith, MySQL, AI tools, data systems, and infrastructure.

• Collaborate with product, design, data, and business partners.

• Interact directly with customers through user interviews, session recordings, and support ride-alongs.

⛳️ Requirements

• Several years of experience with production systems; specific duration not specified.

• Capacity to manage ambiguous challenges from start to finish and demonstrate strong judgment.

• General engineering skills spanning backend services, frontend development, and data pipelines.

• Quick adaptability to unfamiliar components of the tech stack.

• Proficiency in Rails, Packwerk, React, TypeScript, Sidekiq, MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma, AWS SageMaker, MLflow, Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim, AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly, Shopify, and Iterable.

• Ability to engage in a technical screening without the aid of AI.

• Openness and capacity to incorporate AI into work and the hiring process.

• The work submitted by the candidate and their responses during the interview must reflect their own thought processes.

🏝️ Benefits

• Target annual bonus of 15% of base salary.

• Meaningful equity opportunities.

• RRSP matching.

• Company-sponsored medical benefits.

• Comprehensive dental and vision coverage.

• Generous paid parental leave for both birthing and non-birthing parents.

• Gradual return-to-work program.

• "Winter Wonder Week," a paid week off for all employees at the end of the year.

• Remote work stipend.

• Support for mental health and wellness.

• Remote-first working environment across the US and Canada.

• Company organizes in-person gatherings twice a year.