Senior Software Engineer – Agent Systems

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop and deliver AI-driven agent systems that streamline internal workflows and decision-making processes.

• Create and execute inference pipelines that analyze user interactions within internal systems.

• Rapidly prototype to test agent functionalities, then transition successful solutions to production.

• Design backend services that integrate various internal APIs and data sources.

• Establish standards for safe, observable, and manageable agent operations.

• Collaborate across teams to pinpoint automation opportunities with high impact.

• Enhance system performance, reliability, and signal quality as usage increases.

• Play a role in foundational design choices for a 0→1 agent platform.

• Partner with product, infrastructure, and internal operations teams.

• Complete assessments related to job skills or work styles as part of the recruitment process.

⛳️ Requirements

• Minimum of 5 years of experience in developing and deploying production software systems.

• Strong foundational knowledge in backend engineering, including APIs, distributed systems, data modeling, and reliability.

• Experience in building fullstack systems, with proficiency in backend and occasional frontend development.

• Practical experience with AI/ML systems, large language models (LLMs), or inference pipelines in a production environment.

• Ability to rapidly prototype while ensuring a viable path to production-grade architecture.

• Strong systems thinking skills, encompassing orchestration, failure modes, and observability.

• Comfort in navigating ambiguous, 0→1 environments with a high degree of ownership.

• Experience in creating or managing agent-based systems or autonomous workflows (preferred).

• Familiarity with prompt engineering, evaluation frameworks, or tuning model performance (preferred).

• Experience integrating with internal enterprise systems such as CRM, support tools, and analytics platforms (preferred).

• Background in developing developer platforms or internal tools (preferred).

• Experience in designing guardrails, sandboxing, or safety mechanisms for AI systems (preferred).

• Candidates are required to select a city and country for employment and indicate any sponsorship requirements.

🏝️ Benefits

• Employees are required to participate in Kraken product dogfooding upon joining.

• Commitment to equal opportunity employment.

• Consistent application of job-related skills or work-style assessments across all candidates.

• Continuous acceptance of applications unless a specific deadline is provided.