Senior Software Engineer, Agent Platform

This is a fully remote position, open to applicants in New York.

📋 Description

• Design and enhance the orchestration core, which includes declarative triggers across Slack, Linear, cron, and HTTP; robust workflows; and agent operations that can pause and resume pending human approval.

• Create overarching platform abstractions to ensure that new agents and workflows can effectively integrate with existing systems.

• Develop the agent tool layer for platforms including Slack, Linear, GitHub, Notion, MCP, and a dynamic tool registry.

• Construct the React management console for the creation, evaluation, and enhancement of agents.

• Implement run tracing, evaluations and judges, feedback mechanisms, and cost attribution on a per-run basis.

• Design and create APIs using TypeScript and NestJS, supported by a Postgres database.

• Deploy and manage the platform on AWS utilizing ECS, ALB, CloudFormation, and CloudWatch.

• Collaborate with agent managers responsible for designing and executing agents.

• Assist in defining frameworks for durable execution, human-in-the-loop systems, memory, and evaluations tailored for nondeterministic systems.

⛳️ Requirements

• Strong expertise in TypeScript, Node.js, and relational databases.

• Experience in building systems that serve as a foundation for other engineers, including internal platforms, frameworks, orchestration, or developer tools.

• Proficient in API design.

• Practical experience with LLMs, encompassing tool calling, context and memory management, and assessing nondeterministic behavior.

• Proven experience in creating interfaces that simplify complex systems for users.

• Background in deploying and managing production services on AWS, including containers, ECS, ALB, and CloudWatch or similar technologies.

• Involvement in AI-assisted development using tools like Claude Code, Cursor, or comparable technologies as an integral part of the job.

• Strong attention to detail in code organization and style.

• A minimum of 5 years of professional software engineering experience.

• Participation in E-Verify and completion of Form I-9 for work authorization verification upon hiring.

🏝️ Benefits

• Equity in ShopMy; all positions come with equity options.

• Employees have the opportunity to create and develop their own ShopMy page.

• 401(k) plan with a 3% employer contribution, fully vested.

• Comprehensive medical, dental, and vision benefits, including a fully employer-paid medical option and dependent coverage.

• Access to virtual mental health support, urgent care, and primary care visits at no cost for employees and their dependents.

• Flexible paid time off (PTO), including a day off for birthdays.

• 13 company-recognized holidays.

• 14 weeks of paid parental leave.

• Remote-first culture with a headquarters in NYC; certain teams may have specific location requirements.

• Workplace and wellness stipends for health, home office needs, and Wellhub membership.

• 100% employer-paid disability and life insurance.

• Health Care Flexible Spending Account (FSA) and Health Savings Account (HSA).

• Annual company offsite events.

• Quarterly team co-location opportunities.