Senior Site Reliability Engineer

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Provide administrative and operational support, along with monitoring for customer-facing digital health software applications and platforms hosted on Baxter's Azure cloud platform.

• Implement strategies to ensure continuous service availability and effective business continuity.

• Oversee and manage Azure resources, which include virtual machines, databases, and networking components.

• Develop and document operating procedures that adhere to security, privacy, and compliance standards.

• Manage processes related to disaster recovery and business continuity planning.

• Define and enhance Operations SLAs while establishing non-functional requirements.

• Create infrastructure and application monitoring dashboards along with automated notification-routing workflows.

• Establish measurable KPIs and identify potential areas for improvement.

• Standardize site metrics and report on SLAs, availability, capacity utilization, service metrics, and cost utilization.

• Collaborate with DevOps Engineers to automate the provisioning and deployment of infrastructure.

• Participate in a weekly on-call rotation for support outside of regular hours, including weekends and holidays.

⛳️ Requirements

• A Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).

• Previous experience in Site Reliability Engineering managing cloud-based infrastructure and applications.

• Engineering experience in enterprise settings requiring 24x7 uptime and compliance with regulations.

• Demonstrated experience in planning and operations for products, platforms, and systems.

• Proven expertise in Azure or AWS administration and operations, utilizing Azure/AWS monitoring services.

• Familiarity with cloud technologies, encryption, IPsec, VLANs, VPNs, routing, WAF/firewalls, proxy services, LAN/WAN connectivity, and advanced security and threat protection.

• Experience in systems administration within Windows and Linux environments.

• Proficiency in scripting and automation tools such as PowerShell and Bash.

• Residing in a West Coast state.

• Capability to work during Pacific Time Zone business hours.

• Willingness to participate in a weekly on-call rotation, including after-hours, weekends, and holidays as necessary.

• Authorization to work for any employer in the U.S.; employment visa sponsorship is not available.

🏝️ Benefits

• Discretionary bonuses.

• Medical and dental coverage beginning on the first day of employment.

• Basic life insurance.

• Accident insurance.

• Short-term disability insurance.

• Long-term disability insurance.

• Business travel accident insurance.

• Employee Stock Purchase Plan (ESPP) offering discounted company stock.

• 401(k) Retirement Savings Plan with employee contributions and company matching.

• Flexible Spending Accounts.

• Educational assistance programs.

• Paid holidays.

• Paid time off ranging from 20 to 35 days based on tenure.

• Family and medical leaves of absence.

• Paid parental leave.

• Commuting benefits.

• Employee Discount Program.

• Employee Assistance Program (EAP).

• Childcare benefits.