Senior Security Analyst, Managed Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support for secure client environments through proactive threat hunting, reporting, and consulting services.

• Deliver first-level support, expertise, and guidance to in-house Security Analysts.

• Collaborate with Lead Security Analysts, Security Engineering, and the Presidio Managed Services team to fulfill client service expectations.

• Offer feedback, mentorship, and growth opportunities to team members.

• Strategize and implement long-term plans that benefit clients and services.

• Act as the designated Security Analyst for Presidio MDR clients.

• Develop and maintain technical documentation.

• Analyze security events to identify malicious activities.

• Produce security reports detailing security issues, analysis, and remediation methods.

• Work alongside Senior Security Analysts, Engineering, and Architecture teams to create and refine security use cases across various platforms.

• Assist Engineering in managing tool access for the Analyst Team.

• Create and track metrics for security activities, identify emerging trends, and devise continuous improvement action plans.

• Ensure compliance with SOPs and quality control standards.

• Design enhancements for alerting and operational tools.

• Contribute to and uphold best-practice policies and add content to the Knowledge Base.

• Conduct root-cause analysis of significant events to refine preventative and reactive processes.

• Stay updated on cybersecurity trends, tools, standards, best practices, and news.

• Generate detailed security reports that outline issues, analysis, and remediation strategies.

⛳️ Requirements

• Bachelor's degree or equivalent work experience and/or military background.

• Over 5 years of relevant IT experience.

• At least 2 years of analyst experience utilizing enterprise-level case management tools.

• Minimum of 2 years of analyst experience with enterprise-level SIEM tools.

• More than 2 years of experience in a Managed Service Provider or customer support role.

• Familiarity with common network-based services and client/server applications.

• Excellent communication and interpersonal skills.

• Capability to define and implement effective security processes and improvements.

• In-depth knowledge of MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS, and related frameworks and methodologies.

• Proven experience in creating technical documentation, reports, dashboards, SOPs, and Knowledge Base articles.

• Experience with vulnerability scanning tools.

• Familiarity with working in a SOAR platform.

• Ability to thrive in a dynamic 24/7/365 shift environment.

• Preferably experienced with an MSSP and/or MDR provider.

• Strong collaboration skills within a technical team and a passion for mentoring others.

• Enthusiasm for cybersecurity and a commitment to continuous learning about attack vectors, threats, and security frameworks.

• Preferred certifications include GIAC, SSCP, CISSP, CISM, or other security-related credentials.

🏝️ Benefits

• Remote position located within the Continental US.

• Travel requirements limited to 5%.

• Opportunities for mentorship and professional development.

• Equal opportunity employer.

• Reasonable accommodations available for individuals with disabilities.

• Priority referral consideration for protected veterans.