Senior Security Analyst – Managed Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support for secure client environments by actively engaging in threat hunting, reporting, and consulting on the current state of client environments.

• Serve as the primary point of contact for in-house Security Analysts seeking additional expertise or oversight.

• Collaborate with Lead Security Analysts, Security Engineering, and other Managed Services staff to fulfill client service expectations.

• Offer feedback, mentorship, and growth opportunities to team members.

• Strategically plan and implement long-term initiatives that benefit clients and services.

• Act as the designated Security Analyst for Presidio MDR clients.

• Develop and maintain technical documentation.

• Analyze security incidents to identify malicious activities.

• Produce security reports that address security concerns, analysis, and remediation techniques.

• Work alongside Senior Security Analysts, Engineering, and Architecture teams to establish and refine security use cases across various platforms.

• Assist Engineering in managing toolset access for the Analyst Team.

• Develop and track security activity metrics, identify trends, and create continuous-improvement action plans.

• Ensure compliance with SOPs and quality-control procedures while enhancing alerting and operational tools.

• Contribute to and uphold best-practice policies, and submit content for the Knowledge Base.

• Conduct root-cause analyses of critical incidents to improve preventative and reactive processes.

• Stay updated on cybersecurity trends, tools, standards, best practices, and news.

• Create detailed security reports outlining issues, analysis, and remediation strategies.

⛳️ Requirements

• Bachelor's degree or equivalent work experience and/or military background.

• Over 5 years of relevant IT experience.

• At least 2 years of analyst experience with enterprise-level case management tools.

• Minimum of 2 years of analyst experience utilizing enterprise-level SIEM tools.

• A minimum of 2 years of experience in a Managed Service Provider or customer support role.

• Familiarity with common network-based services and client/server applications.

• Exceptional communication and interpersonal skills.

• Capacity to define effective security procedures and implement process enhancements.

• Practical understanding of MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS, and similar frameworks and methodologies.

• Experience in developing technical documentation, reports, dashboards, SOPs, and Knowledge Base articles.

• Prior exposure to vulnerability scanning tools.

• Previous experience in a SOAR platform.

• Ability to thrive in a fast-paced 24/7/365 shift environment.

• Preferred experience with an MSSP and/or MDR provider.

• Capability to collaborate within a technical team and mentor peers.

• GIAC, SSCP, CISSP, CISM, or other security-related certifications are highly desired.

🏝️ Benefits

• 5% travel requirement.

• Reasonable accommodations available for individuals with disabilities.

• Commitment to equal opportunity employment.

• VEVRAA priority referrals for protected veterans.