Senior Salesforce Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support in project and account management for designated Salesforce projects

• Take ownership of overall delivery while managing scope, schedule, and budget across several simultaneous engagements

• Create, document, and uphold project plans, status updates, and tracking logs for issues and risks

• Collaborate with project and delivery leaders to formulate project strategies and plans

• Anticipate project resource needs and communicate these requirements throughout the project lifecycle

• Oversee project budgets and address any discrepancies with clients and project teams

• Direct daily project and team operations to fulfill deliverables and ensure successful completion

• Apply effective project management processes and best practices

• Adhere to internal project methodologies and reporting protocols

• Manage scope creep and any requests that deviate from original specifications

• Guarantee the quality of deliverables through planning, execution, quality assurance, and quality control

• Mentor and coach teams in agile best practices when suitable

• Provide high-quality technology solutions and enhance customer value

• Comply with relevant industry and client privacy and security standards

• Spot growth opportunities within projects and client organizations

• Manage client relationships and set appropriate expectations

⛳️ Requirements

• Bachelor's degree or higher in Business Administration, Information Technology, Computer Science, Digital Marketing, or a related field; a combination of education and technical experience is acceptable

• Over 5 years of project management experience in technology consulting or professional services

• Demonstrated ability to manage operations and project management via well-defined processes and procedures

• Practical knowledge and experience with Salesforce or MuleSoft platforms and products; Salesforce certification is highly preferred

• Familiarity with digital experience or creative design projects is advantageous

• Experience collaborating with stakeholders and end users to comprehend business challenges and devise solutions

• Knowledge of SDLC methodologies and a structured approach to discovery, design, execution, and deployment

• Proven track record in leading projects from inception to completion and managing multiple projects at different stages

• Demonstrated capability to ensure service delivery from start to finish

• Skills in navigating business initiatives, persuading and negotiating, and setting long-term objectives

• Metrics-oriented thinker with strong deductive reasoning abilities

• Organized, intuitive, and collaborative problem solver, effective in complex environments

• Excellent interpersonal, communication, mentoring, and collaboration skills

• Experience employing agile methodologies in project management

• High personal and professional standards with unquestionable integrity

• Exceptional written and verbal communication abilities

• Capacity to work effectively and professionally from home in a United States-based location

• Flexibility to engage with global clients across various time zones and occasional travel to client sites and Studio Science headquarters in Indianapolis, IN

• Must be authorized to work in the USA for any employer without sponsorship now or in the future

• This role is not open for C2C arrangements

🏝️ Benefits

• Equity as part of total compensation

• Additional perks and benefits

• Opportunities for professional development

• Remote work from a United States-based location

• Occasional travel to client sites and Studio Science headquarters in Indianapolis, IN