Senior Salesforce Developer – Field Service

This is a fully remote position, open to applicants in United States.

📋 Description

• Architect, develop, and sustain scalable Salesforce Field Service solutions utilizing both native platform features and custom development.

• Configure and tailor Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Scheduling Policies, Dispatcher Console, and Field Service Mobile.

• Create Lightning Web Components, Apex services, Flows, and Platform Events.

• Develop mobile-first solutions that enhance technician efficiency and improve customer service.

• Utilize AI-assisted development tools to expedite delivery, enhance code quality, and automate repetitive tasks.

• Design and implement AI-driven Salesforce solutions leveraging Agentforce, Einstein AI, Prompt Builder, and Model Builder.

• Construct intelligent automations for technician recommendations, work order routing, knowledge retrieval, and operational decision-making.

• Assess emerging Salesforce AI functionalities and propose practical applications.

• Collaborate with Product and Operations teams to pinpoint AI opportunities.

• Create solutions utilizing Apex, LWC, SOQL, Flow, Platform Events, and Custom Metadata.

• Ensure security, performance, scalability, maintainability, and compliance with governor limits.

• Conduct code reviews, maintain automated testing, and contribute to engineering standards.

• Develop and sustain Salesforce integrations with enterprise applications through REST APIs and event-driven architectures.

• Design automations that support scheduling, dispatching, technician workflows, and customer communications.

• Engage cross-functionally to enhance operational processes.

• Take ownership of features from design until deployment and production support.

• Guide teammates and advocate for engineering best practices.

⛳️ Requirements

• Over 5 years of practical Salesforce development experience with Service Cloud and Salesforce Field Service.

• Extensive experience in customizing Salesforce Field Service functionalities.

• Proficient in Apex, Lightning Web Components (LWC), SOQL, Flow, Platform Events, and Custom Metadata.

• Experience in building integrations using REST APIs and Salesforce integration patterns.

• Proven experience with AI-assisted software development tools like GitHub Claude Code, OpenAI Codex, or similar.

• Background in designing or implementing Salesforce AI functionalities such as Agentforce, Einstein AI, Prompt Builder, or AI-driven automation.

• Strong knowledge of Salesforce security, governor limits, data modeling, and platform architecture.

• Experience in Git-based, source-driven development environments utilizing modern CI/CD practices.

• Demonstrated capability to take ownership of features from design through deployment and production support.

• Hands-on expertise in Salesforce Field Service and Service Cloud.

• Salesforce Field Service Consultant certification is advantageous.

• Salesforce Platform Developer II certification is a plus.

• Experience with Agentforce, AI-driven technician assistants, intelligent scheduling, or knowledge retrieval is beneficial.

• Experience integrating Salesforce with ERP, telephony, GIS, or customer communication platforms is a plus.

• Familiarity with MCP or enterprise AI integration patterns is a plus.

• Background in renewable energy, utilities, asset management, or home services is advantageous.

• Experience in rapidly growing SaaS or technology companies is a plus.

🏝️ Benefits

• Family medical, dental, vision, and disability coverage.

• 401(k) plan administration with a $1k match per year.

• Generous paid time off policy.

• 12 weeks of paid parental leave for all FTE employees after one year of service.

• Four-week paid sabbatical leave after four years of employment.

• Monthly health insurance premiums covered.

• Performance bonuses.

• Long-term stock options available for every employee.

• Company-wide Slack wellness and community channels.

• Affinity groups for diverse interests.

• Commitment to mentoring and investing in employee growth.

• Priority consideration for future career opportunities.