Senior Salesforce Developer

This is a fully remote position, open to applicants in Brazil, +4 more countries.

📋 Description

• Design, develop, and sustain scalable custom Salesforce solutions utilizing Apex and Lightning frameworks.

• Create Lightning Web Components as the primary development standard while also supporting legacy Aura and Visualforce components.

• Develop and enhance Salesforce Service Cloud solutions.

• Implement Omni-Channel presence management, agent capacity guidelines, and automated work-routing architectures.

• Construct and uphold fault-tolerant, high-throughput integrations using Salesforce REST APIs, Bulk APIs, and Metadata APIs.

• Integrate third-party SaaS applications, AppExchange packages, and CTI/digital messaging frameworks into Salesforce.

• Execute technical tasks independently within Agile/Scrum delivery sprints.

• Conduct comprehensive unit testing.

• Engage in cross-functional technical alignment.

• Modernize, scale, and maintain an enterprise-level Salesforce Service Cloud environment.

⛳️ Requirements

• Over 5 years of hands-on professional experience in Salesforce backend and frontend development within enterprise environments.

• Proven expertise in Apex, including Triggers, Controllers, and Batch/Async Apex.

• Extensive knowledge of Lightning Web Components (LWC).

• Significant practical experience in configuring and customizing Salesforce Service Cloud features.

• Familiarity with Omni-Channel routing logic, capacity models, and presence configurations.

• Established history of building integrations with external platforms using Salesforce REST APIs, Bulk APIs, and Metadata APIs.

• Working knowledge of Aura components and Visualforce pages.

• Understanding of Agile software development methodologies, sprint planning, and task tracking in tools like JIRA.

• Experience with integrating Computer Telephony Integration (CTI), VoIP, or digital messaging platforms into Salesforce is a plus.

• Salesforce Certified Platform Developer I/II, Service Cloud Consultant, or JavaScript Developer I certifications are advantageous.

• Experience in designing asynchronous queue pipelines, rate-limiting algorithms, and bulkified triggers is a plus.

• Must have a minimum of 6 hours overlap with US Central Time (CT) business hours during a standard 8-hour workday.

• Proficiency in English is required for interviews, technical documentation, daily team meetings, and operational communications.

🏝️ Benefits

• 100% remote contractor position.

• Contract and engagement are directly managed with In All Media.

• Minimum overlap with US Central Time business hours for collaboration with distributed engineering teams.