Senior Sales Training Manager

This is a fully remote position, open to applicants in Connecticut, +8 more states.

📋 Description

• Create, develop, implement, and sustain training programs that support the Pharma Services Group Commercial Sales Teams.

• Provide global support for the design, execution, and management of the Commercial New Hire Sales training program.

• Develop and deliver both synchronous and asynchronous online, virtual instructor-led, as well as traditional instructor-led courses and programs.

• Analyze processes and initiate actions to enhance overall training productivity.

• Travel internationally up to 15% to deliver training to PSG commercial sales teams across all business units.

• Design online pre-work materials, presentations, and both virtual or instructor-led programs.

• Create blended learning strategies that incorporate e-learning, classroom facilitation, field training, deliberate practice, application, best practices, and reinforcement.

• Design and implement assessments and tools to evaluate competency and performance.

• Collaborate with sales, marketing, and subject matter experts to identify field training needs and create curricula.

• Assess training effectiveness through participant evaluations and management feedback.

• Report on the effectiveness of training programs and make necessary adjustments.

• Review programs and make decisions on the development and implementation of specific curricula under the Head of Training.

• Support and manage training platforms such as Brainshark and SurveyMonkey.

• Maintain accurate and up-to-date training records.

• Work alongside HR, Marketing, and Regulatory to ensure that materials and practices adhere to corporate guidelines and policies.

• Utilize tools and technology to design, deploy, and assess training effectiveness.

• Collaborate with Sales Training and cross-functional PSG teams to design, deliver, review, refresh, and integrate training initiatives.

• Oversee the entire design and delivery process from defining business outcomes and learning objectives to deployment and evaluation.

• Develop expertise in existing and emerging technology solutions that support PSG's business strategy.

⛳️ Requirements

• Bachelor's degree (BA or BS) and a minimum of 8 years of relevant experience and/or sales training experience.

• 8+ years of experience in diagnostic, healthcare, and/or medical device sales training and curriculum design.

• Prior sales experience is essential.

• Strong knowledge and experience in instructional design and the application of adult learning principles, blended learning strategies, and evaluation methods.

• Proven track record of success in market/industry knowledge, clinical expertise, sales skills, sales results, and teamwork.

• Demonstrated success in a team environment while leading the development and execution of programs aligned with business initiatives.

• Ability to establish rapport and work collaboratively across functions, multitask, organize, and manage time efficiently.

• Excellent written and verbal communication skills.

• Strong organizational, project management skills, and exceptional attention to detail.

• Capability to clearly convey highly technical information to a diverse audience across a multi-level organization.

• Experience with Learning Management Systems such as Brainshark, Proprofs, or Docebo.

• Familiarity with Sales Enablement Platforms such as Seismic or Allego.

• Experience with CRM and reporting tools, preferably Salesforce.

• Strong graphic design skills and exceptional proficiency in PowerPoint.

• Extensive experience with Microsoft Office, including SharePoint, Excel, Word, and OneNote.

• Must be able to satisfactorily perform each essential duty.

🏝️ Benefits

• A selection of national medical and dental plans, along with a national vision plan, including health incentive programs.

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.

• A minimum of 120 hours paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave).

• Accident and life insurance coverage.

• Short- and long-term disability benefits in accordance with company policy.

• Competitive 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP), enabling eligible colleagues to buy company stock at a discount.

• Fully remote work arrangement.

• Standard Monday-Friday work schedule.