Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with Sales leadership to strategize, develop, implement, and execute business processes and workflows.

• Oversee forecasting schedules and ensure adherence to processes.

• Serve as a business partner to Sales leadership regarding business issues.

• Propel sales territory planning and its ongoing execution.

• Establish processes and workflows throughout the sales lifecycle, including expansion and renewal when relevant.

• Guarantee data integrity across accounts, opportunities, and tasks within the sales lifecycle.

• Monitor operational performance and deliver actionable insights and recommendations.

• Lead Redwood's QBR process and its execution for the Sales Team.

• Conduct pipeline analysis and provide recommendations, incorporating funnel trends, closed-lost and churn analysis, as well as expansion patterns.

• Oversee the sales forecasting process and manage Clari administration.

• Ensure Salesforce data hygiene for prospects and customers.

• Generate ad hoc and standard reports and dashboards.

• Cultivate strong relationships across various departments.

⛳️ Requirements

• A Bachelor's degree or an equivalent global experience is preferred.

• 3–5 years of experience in Sales Operations, Commercial Support, Finance, or similar roles.

• Experience functioning as a Sales Operations business partner or in a related capacity, collaborating with cross-functional teams.

• Extensive experience in sales operations and data strategy.

• Strong communication skills, both written and verbal, along with excellent listening abilities.

• Capability to forge effective relationships across global teams.

• A proactive mindset with a readiness to tackle challenges with minimal guidance.

• Confidence in promoting best practices.

• Exceptional critical-thinking skills, with the capacity to deconstruct ambiguous problems into manageable parts, devise solutions, and communicate effectively across departments and stakeholders.

• Robust diagnostic and problem-solving capabilities.

• Familiarity with Salesforce, Salesforce CPQ, Clari, Clay, Outreach, Qlik, SPIFF, Ironclad, and Clari CoPilot.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and growth.

• Flexible work arrangements and a supportive work environment.