Senior Sales Operations Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Lead the Sales Operations function for the designated sales teams.

• Act as a strategic business partner to the sales organization.

• Manage cross-functional initiatives across the go-to-market organization.

• Oversee territory design and ownership strategies.

• Establish performance metrics and develop reports and dashboards.

• Assess supported segments to uncover growth opportunities.

• Generate insights to influence essential business decisions.

• Ensure excellence in forecast management.

• Oversee sales processes from opportunity initiation to closure.

• Enhance workflows and sales behaviors to boost conversion rates and revenue growth.

• Manage pipeline reporting and forecasting efforts.

• Provide data-driven insights and conduct business reviews.

• Collaborate with Marketing on account-based marketing initiatives.

• Create and sustain dashboards that offer a trustworthy single view of the business.

• Report directly to the Director of Sales Operations.

⛳️ Requirements

• 7-8+ years of experience in sales operations.

• Proven experience as a Sales Operations business partner supporting one or more sales segments, including territory design, forecasting, and collaboration with sales leaders.

• A data-driven mindset with the ability to challenge sales leadership using data-supported recommendations.

• Proficient in advanced Excel, including complex formulas and data modeling.

• Strong problem-solving and analytical capabilities.

• Experience in pipeline management and forecasting.

• Background in enhancing sales processes and opportunity management to improve conversion rates and sales efficiency.

• Exceptional stakeholder management skills with the ability to present concepts to executive audiences.

• Strong communication and presentation abilities.

• In-depth understanding of the tech industry, SaaS, and sales disciplines.

• Solid functional knowledge of Salesforce CRM, including report and dashboard creation and maintenance.

• Familiarity with Outreach, ZoomInfo, and LinkedIn Navigator.

• Experience utilizing AI LLM tools, preferably Claude, for automating RevOps tasks, analyzing sales data, and developing agentic workflows.

• Bachelor’s degree in business, finance, or a related field; an MBA is advantageous.

🏝️ Benefits

• Flexible time off.

• 401k plan to assist with future savings.

• Comprehensive medical, dental, and vision coverage for full-time employees and their dependents.

• A parental leave program that includes options for a paid night nurse and a gradual return to work.

• Benefits for infertility and assisted reproductive services.

• Employee referral bonuses.

• Office snacks and beverages, along with enjoyable events for celebrations.

• Diversity and inclusion initiatives that support employee resource groups.