Sales Operations Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the NALA resource and headcount-planning process, which includes gathering requests, facilitating prioritization, monitoring positions, and preparing materials for executives.

• Assist with Zoom onboarding and enablement efforts, encompassing user access, training, office hours, adoption initiatives, communications, usage reporting, and issue resolution.

• Take charge of industry and territory review processes, which involve templates, inputs, performance analyses, leadership discussions, decisions, and follow-up actions.

• Evaluate territory and account performance to pinpoint coverage gaps, productivity issues, business risks, and areas requiring leadership attention.

• Coordinate the setting of sales-out targets across NALA industries, teams, and Account Managers in collaboration with Finance and sales leadership.

• Create and maintain dashboards, trackers, reporting tools, and centralized resources for account, organizational, headcount, and business information.

• Generate recurring and ad hoc data analyses for sales leaders and managers, transforming complex information into actionable insights.

• Ensure Salesforce account governance and data quality, addressing ownership, reassignment, visibility, and opportunity-management issues.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience is required.

• A minimum of 5 years of experience in sales operations, business operations, revenue operations, analytics, or a related field.

• Proven ability to manage intricate operational processes involving multiple stakeholders, competing priorities, and tight deadlines.

• Strong analytical skills and the ability to translate business data into clear insights, recommendations, and executive-level communications.

• Advanced proficiency in Microsoft Excel and PowerPoint.

• Experience in developing analytical models, dashboards, trackers, and presentations suitable for leadership.

• Familiarity with Salesforce and business-intelligence tools such as Power BI.

• Excellent written and verbal communication abilities.

• Capacity to effectively engage with senior leaders and teams located in diverse geographic areas.

• Outstanding attention to detail and a commitment to accuracy, completeness, and high presentation quality.

• Strong organizational, project management, and time management skills.

• Logical problem-solving abilities and effective prioritization skills.

• Experience in managing resource planning, target allocation, territory reviews, business reviews, or sales-performance management processes.

• Capability to identify significant business insights, propose actions, and monitor outcomes.

• Experience in developing scalable operating rhythms and standardized, repeatable processes.

• Background in onboarding and promoting the adoption of sales-productivity, collaboration, or AI-enabled tools.

🏝️ Benefits

• Highly competitive salaries.

• Comprehensive benefits package.

• Equity.