Senior Sales Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Collaborate with Account Executives to identify new business prospects and achieve technical victories throughout the customer purchasing process.

• Facilitate discovery discussions to grasp customer needs, business goals, security concerns, and technical specifications.

• Evaluate and document customer systems, encompassing security tools, network architecture, identity and authentication systems, cloud services, and operating systems.

• Provide presentations, demonstrations, technical workshops, and Proof of Value initiatives.

• Serve as a trusted advisor to both technical and executive stakeholders regarding cybersecurity issues and decision-making.

• Promote Arctic Wolf solutions across security operations, endpoint security, vulnerability management, and cloud security.

• Develop and sustain relationships within the reseller, channel, and MSP communities.

• Foster territory success through customer events, webinars, channel enablement, field marketing, and industry participation.

• Mentor team members through coaching, enablement, and sharing best practices.

• Contribute to enhancements in processes, training programs, content creation, and cross-functional initiatives.

⛳️ Requirements

• Over 5 years of experience in a customer-facing Sales Engineering, Solutions Engineering, or cybersecurity pre-sales position.

• Proven success in navigating complex cybersecurity sales cycles, achieving technical victories, and facilitating new business acquisition.

• Strong technical proficiency in networking, identity and access management, cloud services, private cloud settings, and operating systems including Windows, Linux, and macOS.

• In-depth understanding of cybersecurity technologies and strategies, such as Security Operations, Incident Response, Security Frameworks, Vulnerability Management, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, endpoint security, and cloud security.

• Practical experience in delivering technical demonstrations, workshops, evaluations, and Proof of Value engagements.

• Ability to articulate complex technical concepts and business value to both technical practitioners and executive decision-makers.

• Experience in positioning solutions within competitive landscapes and distinguishing technologies based on customer needs.

• Background in collaborating with channel partners, MSPs, and reseller networks, including cultivating and maintaining long-term partner relations.

• Understanding of the complete sales cycle from qualification to closure, including partner-led sales strategies and CRM tools like Salesforce.

• Familiarity with consultative sales methodologies, such as MEDDPICC and Technical Win processes.

• Exceptional communication, presentation, organizational, time management, and relationship-building skills.

• Comfortable representing Arctic Wolf in public settings, including customer events, webinars, partner enablement sessions, and industry conferences.

• Experience with Salesforce, Slack, and Microsoft 365.

• Knowledge of contemporary application deployment technologies, including containerized and cloud-based environments.

• Industry certifications such as CISSP, CISM, CISA, GCIH, AWS, Azure, VMware, or equivalent certifications are advantageous.

• Proven track record of success in high-performing pre-sales or sales engineering teams.

• Background checks are mandatory.

• Authorization to access software or technology regulated under U.S. export control laws and regulations, if applicable.

🏝️ Benefits

• Equity for all employees.

• 28 days of annual leave, 8 bank holidays, and paid volunteering days off.

• Pension plan with employer matching.

• Training and career development opportunities.

• Comprehensive Employee Assistance Program (EAP) offering mental health services.

• Extensive private benefits package including medical insurance, virtual GP services, optical and dental cashback, life insurance (4x basic salary), and group income protection.

• Family-forming benefits and enhanced maternity leave options.

• Variable incentive compensation.

• New hire equity grants.