Senior Revenue Operations Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead moderately complex, cross-functional initiatives from the initial scoping phase through to implementation and closeout.

• Translate strategic priorities and business objectives into detailed project plans, milestones, workstreams, dependencies, and success metrics.

• Establish project governance, operating rhythms, decision-making frameworks, and stakeholder engagement models.

• Oversee multiple concurrent initiatives within Revenue Operations.

• Ensure accountability across project teams while allowing functional leaders to maintain ownership of decisions and outcomes.

• Coordinate efforts across Sales Operations, Systems Operations, Deal Desk, Customer Operations, Partner Operations, and various organizational teams.

• Facilitate working sessions, project meetings, leadership reviews, and decision-making forums.

• Identify dependencies, risks, blockers, and competing priorities, driving towards resolution.

• Define owners, decisions, and next steps within project workstreams.

• Escalate issues that require leadership guidance or decision-making.

• Foster alignment among teams with varying priorities and areas of expertise.

• Maintain project plans, milestones, risks, dependencies, decisions, and action items.

• Prepare concise, executive-level project updates to communicate progress, risks, required decisions, and overall project health.

• Provide portfolio-level visibility across Strategy & Programs initiatives.

• Develop repeatable project management standards, templates, and governance practices.

• Support business and operational transformation initiatives, including changes in sales processes, territory and segmentation efforts, pricing and packaging rollouts, partner programs, customer lifecycle enhancements, Quote-to-Cash transformations, revenue technology implementations, CRM and GTM systems initiatives, integrations, automation, commercialization programs, data and reporting initiatives, and process redesign.

⛳️ Requirements

• 5+ years of experience in project, program, business operations, Revenue Operations, or a related field, leading cross-functional initiatives.

• Proven capability to independently manage moderately complex projects from inception through implementation.

• Experience working in a high-growth SaaS, technology, or similarly fast-paced environment.

• Strong skills in project planning, organization, prioritization, and risk management.

• Solid business acumen with the ability to quickly grasp unfamiliar business processes and operating models.

• Ability to lead through influence rather than relying solely on formal authority.

• Experience coordinating stakeholders across various functions and organizational levels.

• Excellent written and verbal communication skills, including the ability to convey project status, risks, and recommendations to senior leaders.

• Proficient in identifying problems, evaluating trade-offs, exercising sound judgment, and driving practical solutions.

• Comfortable operating in ambiguous situations and creating structure when processes or requirements are not fully defined.

• Ability to balance the rigor of project management with speed and pragmatism.

• Relevant experience in Revenue Operations, Sales Operations, Customer Operations, Partner Operations, Deal Desk, or Business Operations.

• Relevant experience with cross-functional GTM initiatives or commercial transformations.

• Relevant experience with business systems or revenue technology implementations.

• Relevant experience with CRM, CPQ, CLM, ERP, or other enterprise technology programs.

• Relevant experience collaborating with Product or Engineering teams.

• Relevant experience in process improvement and operating model design.

• Relevant experience in change management and organizational transformation.

• Relevant experience with data, analytics, or data governance initiatives.

🏝️ Benefits

• Equity package in the form of stock options for all full-time positions.

• Health, vision, and dental insurance coverage for you and your family.

• Flexible vacation policy.

• Generous parental leave.

• Opportunities for career development.

• An inclusive and collaborative workplace culture.

• Remote and hybrid work options depending on the role and location.