Senior Revenue Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage comprehensive revenue operations throughout the Commercial organization, covering Sales and Customer Success within CPG and Retail sectors.

• Proactively assess business requirements, formulate recommendations, and lead initiatives to successful completion.

• Create processes and oversee reporting for commercial leadership.

• Collaborate with Eversight Sales, Customer Success, Product, Strategic Finance, Commercial Partnerships, and Brand Partnerships.

• Establish standardized reporting and forecasting models focused on pipeline, renewals, and customer health.

• Develop and promote the use of dashboards that monitor pipeline, renewal rates, expansion, and churn risks.

• Identify and address operational deficiencies to enhance forecast accuracy, data integrity, and process efficiency.

• Create and implement AI tools, agents, and workflow automations to minimize reporting and data-cleanup tasks.

• Build reliable operational relationships and ensure seamless cross-functional transitions.

• Produce process documentation and standardized frameworks.

⛳️ Requirements

• Bachelor's degree in Business, Analytics, Statistics, or a related discipline.

• Over 7 years of experience in Revenue Operations, Sales Operations, or a similar role in a SaaS environment.

• Demonstrated capability to analyze and interpret complex data sets to derive actionable insights.

• Proficient in utilizing AI tools, agents, and workflow automations to eliminate manual reporting and data management tasks.

• Experience with SQL and Tableau.

• Outstanding verbal and written communication skills, including the ability to present findings to leadership.

• Skilled in identifying challenges, prioritizing solutions, and independently executing improvements.

• Experience in aligning cross-functional stakeholders.

• Capable of thriving independently in a fast-paced environment.

• Previous experience in CPG, Retail, or trade promotion/pricing analytics is highly desirable.

• MBA is preferred.

• Familiarity with Salesforce and Planhat or similar customer success platforms is preferred.

• Knowledge of CPG trade promotion, pricing, revenue growth management, and Retail Merchandising landscapes is preferred.

🏝️ Benefits

• Flexible options for workplace, including home, office, or coffee shop.

• Regular in-person events.

• Equity grant for new hires.

• Annual refresh grants.

• Competitive compensation and benefits tailored to work location.