Senior Revenue Operations Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Act as a reliable operations partner for AMER sales leaders, offering insights and recommendations that foster revenue growth and enhance business performance.

• Oversee the regional forecasting process for new business, expansions, and renewals; challenge assumptions, uncover risks and opportunities, and enhance forecast accuracy.

• Evaluate pipeline coverage, creation, conversion, deal progression, and sales productivity to discern trends and suggest actions to address performance gaps.

• Promote pipeline integrity and CRM data quality through comprehensive reporting, consistent follow-ups, and accountability with sales managers and representatives.

• Develop, construct, and maintain dashboards and reports in Salesforce and Tableau, utilizing data from sources like Databricks to offer insights into performance, pipeline health, and priority actions.

• Prepare analyses and succinct business narratives for monthly and quarterly business reviews, converting findings into actionable recommendations for leadership.

• Collaborate with Sales, Marketing, Customer Success, Finance, and global Revenue Operations to ensure alignment on metrics, reporting, and regional business priorities.

• Assist in territory and account planning, target setting, and coverage analysis alongside sales leadership and central planning teams.

• Identify, develop, and implement AI-assisted workflows and automation to minimize manual reporting, enhance data quality, and streamline recurring sales operations processes.

• Utilize Gong and Claude to extract deal insights, facilitate pipeline reviews, and expedite analysis; verify AI-generated outputs prior to business utilization.

• Promote the standardization of processes, reporting, and tools across teams, including integration efforts and change adoption.

⛳️ Requirements

• Over 5 years of experience in Sales Operations, Revenue Operations, business operations, or a similar analytical role, with a background in supporting B2B sales teams.

• Proven experience in managing sales forecasting, pipeline analysis, and performance reporting within a SaaS or recurring revenue environment.

• Strong analytical abilities and advanced skills in Excel or Google Sheets, including model building and translating complex data into actionable insights.

• Proficient in Salesforce, encompassing opportunity management, data quality, and reporting.

• Experience with annual planning, territory design, sales capacity modeling, and sales compensation.

• Proven ability to collaborate with sales leaders and cross-functional stakeholders to address operational challenges and influence decision-making.

• Excellent written and verbal communication skills, capable of presenting findings clearly to both technical and business audiences.

• Ability to manage competing priorities, take ownership of deliverables, and navigate effectively through ambiguity.

🏝️ Benefits

• Eligibility for equity.

• Flexible options for working from home, in an office, or in a collaborative space.

• Opportunities for teamwork, complex problem-solving, and achieving key milestones.

• Career advancement opportunities.

• Reasonable accommodations available upon request.