Senior Proofreader

This is a fully remote position, open to applicants in Colorado, +9 more states.

📋 Description

• Review marketing, member, patient, provider, and operational documents for grammar, punctuation, spelling, formatting, style, and consistency.

• Verify final content against approved source materials, change requests, and annotated documents to ensure revisions are accurate and comprehensive.

• Implement Humana's brand, editorial, accessibility, and quality standards across various formats including print, digital, email, web, SMS, social media, and direct mail.

• Work collaboratively with writers, designers, project managers, compliance teams, and quality assurance leaders to address content issues prior to release.

• Monitor recurring errors, provide proofreading insights, and suggest process enhancements that elevate content quality and member experience.

• Assess both customer-facing and internal communications for accuracy, consistency, and readiness for production.

• Ensure creative and content outputs align with approved copy, brand, accessibility, and regulatory standards.

• Recognize trends, document challenges, and assist in ongoing workflow improvements.

⛳️ Requirements

• A Bachelor’s degree in English, Communications, Journalism, Marketing, or a related field, or equivalent professional experience.

• Over 5 years of professional experience in proofreading, editing, copyediting, or quality review.

• At least 2 years of experience in reviewing customer-facing content within marketing, communications, healthcare, insurance, financial services, or another regulated field.

• Proven ability to proofread across various channels, including print, web, email, direct mail, social media, and digital communications.

• Proficient in Microsoft Word, Adobe Acrobat, and collaborative workflow or review tools.

• Experience proofreading Medicare, Medicaid, pharmacy, provider, or healthcare marketing materials.

• Familiarity with applying AP Style, brand voice guidelines, editorial style guides, or regulated content standards.

• Experience with Workfront, SharePoint, Adobe Creative Cloud review tools, or similar project management and proofreading platforms.

• Understanding of accessibility standards, plain language principles, and inclusive language practices.

• Experience in supporting high-volume creative, content, or quality assurance workflows in an agency, in-house agency, or enterprise marketing environment.

• A minimum download speed of 25 Mbps and upload speed of 10 Mbps for remote or hybrid home/office employees.

• A designated workspace free from ongoing interruptions to safeguard member PHI / HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Remote work options.

• Home or Hybrid Home/Office work arrangement.

• Occasional travel to Humana offices for training or meetings.