Senior Project & Program Management Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct the Project/Program Management team within the Claims Strategy department.

• Document work activities, prioritize projects, monitor progress, allocate resources, and report on key initiatives and programs.

• Manage budgets and fiscal responsibilities effectively.

• Contribute to staffing decisions, talent development, performance management, and succession planning.

• Lead direct reports and assist functional-area leaders in accomplishing business and corporate objectives.

• Shape departmental goals, strategy, and workplace culture/environments.

• Establish trusted relationships with stakeholders and collaborate across various responsibilities and business units.

• Allocate projects based on team members' experience and capabilities; track progress and provide mentorship and coaching.

• Assess strategic initiatives, including cost-benefit analyses and resource assessments.

• Ensure that projects adhere to plans and timelines, meet expectations and targets, and comply with operational guidelines.

• Negotiate modifications in project resources, scope, and prioritization to fulfill objectives and timelines.

⛳️ Requirements

• Over 10 years of experience in a Program Management Office (PMO) leading complex, cross-functional initiatives and driving strategic business results.

• Extensive knowledge of claims with a robust understanding of claims operations, processes, and organizational priorities.

• Proven leadership abilities with the capacity to influence stakeholders, cultivate strong partnerships, and guide teams through transitions.

• Experience in supporting the operational and/or delivery aspects of claims, focusing on process improvement, execution, and performance management.

• Excellent communication, organizational, and problem-solving abilities, capable of managing multiple priorities in a dynamic environment.

• Background investigation is required.

• Typically does not sponsor individuals for employment-based visas for this role.

• A dedicated, private workspace that is free from distractions, equipped with appropriate desk and seating.

• Reliable internet connection with a minimum speed of 50 MB download and 5 MB upload.

🏝️ Benefits

• Coverage for medical, dental, and vision.

• Allstate pension plan and 401(k) savings plan.

• Financial coaching through Ayco.

• Access to Spring Health resources for mental and emotional wellbeing.

• Paid parental leave.

• Reimbursement for adoption expenses.

• Paid time off.

• Tuition reimbursement opportunities.

• Wellness incentives.

• Donation matching and grant opportunities through the Allstate Foundation.

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for connectivity to help cover internet costs.