Senior Project Manager, Market Research

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Oversee comprehensive quantitative research projects from initiation to the delivery of unprocessed data sets (no analysis included).

• Grasp client goals and create customized research strategies.

• Clearly articulate client requirements to both internal and external teams.

• Act as the main point of contact for clients during the project phases including kickoff, questionnaire design, fieldwork, and final delivery.

• Proactively monitor project progress and provide timely updates to clients.

• Develop and sustain robust client relationships to enhance satisfaction and promote long-term retention.

• Guide clients through the onboarding process on the Potloc Platform to maximize their experience and efficiency.

• Contribute to enhancements in processes and products by proposing new features and workflows.

• Work collaboratively with an international team of Project Managers based in Europe, Canada, India, and LATAM.

⛳️ Requirements

• 7–12 years of experience as a Project Manager within the Market Research sector.

• Demonstrated capability to efficiently manage competing priorities and tight deadlines.

• Solid understanding of sampling methodologies (such as CATI, CAWI, etc.).

• Experience in designing questionnaires (both creation and optimization).

• Highly self-sufficient, results-oriented, and proactive.

• Possess strong judgment with a proven ability to resolve challenges promptly and effectively.

• Proficient at managing multiple complex projects concurrently across various phases of the customer journey.

• Capable of performing well under pressure while upholding high-quality standards in a fast-paced environment.

• Exceptional communication and negotiation abilities.

• Experience with consulting and private equity firms is advantageous.

• Must be available during North American working hours, including occasional weekends as project demands require.

🏝️ Benefits

• Stock options.

• Clearly defined career progression.

• Performance assessments to aid in professional growth.

• Paid vacation and public holidays (varies by country).

• Argentina: 14 days of paid vacation annually, plus public holidays mandated by law and additional movable/bridge holidays added yearly by the government.

• Mexico: 12 days of paid vacation, along with 7 mandatory public holidays as per the Federal Labor Law.

• Additional leave for significant life events (such as moving, childbirth, marriage, etc.).

• Comprehensive health coverage for you and your family.

• A dynamic, engaging environment characterized by a strong team spirit and opportunities to contribute to collective success.