Senior Project Manager, Localization

This is a fully remote position, open to applicants in Argentina, +1 more country.

📋 Description

• Oversee the management of assigned accounts throughout their lifecycle, encompassing project planning, execution, monitoring, delivery, and closure.

• Collaborate with the Operations Squad Lead to provide support for large enterprise accounts.

• Act as the primary client contact at the project level.

• Lead and manage global teams, including both internal and external stakeholders, along with direct and indirect reports.

• Develop, analyze, and implement project plans, which include project initiation, workflow management, completion, status updates, invoice approvals, and client information maintenance.

• Create and manage comprehensive project schedules.

• Prepare project estimates and proposals for client assessment and approval.

• Perform risk assessments and execute strategic plans to mitigate potential issues.

• Supervise QA projects, focusing on resource allocation, defect management, reporting, and quality performance.

• Work collaboratively with cross-functional stakeholders to meet project and client goals.

• Generate and uphold process documentation.

• Identify and escalate issues that fall outside the project scope.

• Promote continuous improvement in project delivery, efficiency, and profitability.

• Foster and maintain relationships with internal and external stakeholders, colleagues, and vendors.

• Build trusted client relationships while achieving customer satisfaction targets.

• Ensure clear, effective, and timely communication with stakeholders.

• Maintain accurate and timely data within financial systems.

• Compile reporting that includes weekly project status updates, budget-to-actual analysis, time management, and client/vendor-related issues.

• Safeguard project profitability through effective margin management.

• Plan, prepare, and lead quarterly business reviews with clients in face-to-face meetings.

⛳️ Requirements

• Master’s degree, or Bachelor’s degree with relevant industry experience in place of a Master’s degree.

• Demonstrated success in Localization Project Management.

• Experience working internationally or directly with global product development teams.

• Background in a technology-driven company or environment.

• Proven experience managing large enterprise clients.

• Established capability to lead and successfully deliver on large-scale accounts and complex projects.

• Experience in creating client-facing documentation, including Statements of Work (SOWs), proposals, process documentation, and post-project reviews.

• Documented success in contributing to process improvements, operational initiatives, and innovative ideas.

• Experience in supporting new client sales cycles, involving presentations, analysis, recommendations, and relationship development.

• Strong background in managing financial budgets, reconciliations, and budget reporting.

• Practical experience with CAT and TMS tools, preferably including Crowdin, Smartling, XTM, or Phrase.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Flexible working hours and remote work options.

• A collaborative and innovative work environment.