Senior Project Manager, Client Services

This is a fully remote position, open to applicants in Arizona, +26 more states.

📋 Description

• Oversee 7–10 major projects that contribute to the operational effectiveness of growth marketing, digital campaigns, and content marketing.

• Establish and uphold workflows aimed at quality assurance and efficiency improvements.

• Handle all elements of client projects, which include project plans, deliverables, timelines, and budgets.

• Coordinate marketing strategies across integrated inbound and outbound digital campaigns.

• Collaborate across various teams with internal stakeholders both within and outside of the marketing department.

• Ensure that project milestones are achieved by anticipating workloads and effectively allocating or coordinating resources.

• Create and manage project and campaign briefs.

• Evaluate deliverables and offer feedback to ensure objectives are fulfilled and quality is enhanced.

• Organize team calendars, internal status meetings, client status calls, and work review meetings.

• Communicate with clients to finalize project specifications and provide consultative updates throughout the project lifecycle.

• Assess new project requests and ensure that ClickUp tasks contain all necessary information and assets prior to scheduling.

• Coordinate with Account Managers and clients regarding project statuses and specifics.

• Lead weekly or daily status meetings with cross-functional teams.

• Facilitate or co-facilitate weekly or biweekly client meetings to clarify deliverable specifications and maintain strategic alignment.

⛳️ Requirements

• 5–7 years of project management experience in an agency, in-house, or start-up setting.

• Proficiency in at least two areas of digital advertising, including SEM, Paid Social Ads, SEO, analytics, and attribution.

• 2–3+ years of experience managing paid search and social campaigns.

• Familiarity with Google Ads, Facebook, and LinkedIn.

• Demonstrated success in cross-functional collaboration and achieving high levels of customer satisfaction.

• Relevant background in the digital advertising landscape and associated technologies.

• Capability to lead Scrum ceremonies, structure meetings, and use industry terminology.

• Outstanding organizational skills and ability to understand department timelines that impact project scope.

• Proficiency in business analytics and generating data-driven insights and reports.

• Ability to manage Executive expectations and feedback effectively.

• Extensive experience in managing relationships and project management accounts for clients of all levels, complexity, and sophistication.

• Exceptional interpersonal and communication skills with stakeholders at all levels.

• Legally authorized to work in the United States.

• Must not require employment visa sponsorship currently or in the future.

🏝️ Benefits

• Remote workplace with the option to work from home in designated U.S. states or at the Boston office.

• Paid vacation benefits that increase with each year of service.

• 12 Company Holidays.

• Summer Fridays from Memorial Day through Labor Day.

• 401K plan featuring a 4% Safe Harbor employer match after one year of employment.

• Financial literacy services provided through the retirement provider.

• No-cost life insurance coverage.

• Short-term disability coverage.

• Healthcare plans with 80% employer coverage for medical and dental premiums.

• 100% employer coverage for vision care.

• Participation option for Flexible Spending Accounts (FSA).

• Commuter benefits utilizing pre-tax funds, leading to savings of up to 40% per year.

• Monthly team-led webinars.

• Exclusive learning opportunities through the 829-cohort.

• Access to digital course platforms.

• Funding opportunities to attend national conferences and events.