Senior Program Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee a comprehensive commercial and industrial energy-efficiency initiative for a leading utility client.

• Manage all aspects of the client program from its initiation to its conclusion.

• Act as the primary point of contact and leader for client interactions.

• Take responsibility for program costs, implementation, performance, forecasting, and financial reporting.

• Engage in contract negotiations and adjustments.

• Coordinate the development of business plans, work statements, specifications, operating budgets, and financial conditions.

• Align the program strategy with market trends, program objectives, and client requirements.

• Facilitate program review meetings with the client to discuss cost, scheduling, and performance metrics.

• Identify opportunities to grow the business or extend the program's scope with the client.

• Assess program challenges and opportunities and explore potential solutions.

• Evaluate performance metrics and suggest program and marketing strategies.

• Set milestones, track plans and schedules, identify issues, and implement solutions.

• Assess the profitability and feasibility of program enhancements.

• Formulate strategies for optimal program performance in relation to market opportunities.

• Lead a cross-functional team that includes technical, marketing, operations, analytics, and administrative roles.

• Spearhead improvements in processes and tools.

• Contribute to or oversee the creation and execution of contracts.

⛳️ Requirements

• Must reside in Pennsylvania.

• Preference for candidates located in the Pittsburgh area; candidates from other regions in Pennsylvania will also be considered.

• Relevant work experience with a minimum of 8 years in project or program management.

• At least 5 years of experience in people management.

• A Bachelor's degree is required; a Master's or MBA is preferred.

• Experience managing a single large program typically generating $5–10M in annual revenue without incentives or a substantial portfolio of smaller client contracts.

• Contribute to or lead contract creation and ensure compliance and client satisfaction in contract execution.

• Lead and coordinate a program team of approximately 50+ personnel across various functions.

• Direct people management experience with 2–5 direct reports, including contractors (ACWs).

• Proven experience in delegating tasks and developing team members.

• Comfortable operating within strategic and/or highly complex, high-risk programs.

• Experience in leading process and tool enhancements.

• Excellent communication skills in client-facing situations.

• Strong business and financial insight, including forecasting and financial reporting capabilities.

• May be responsible for creating technical content and intellectual property.

• If applicable, must meet all DOT qualification standards and adhere to relevant federal, state, and local transportation regulations.

• Must have authorization to work in the United States without employer sponsorship or immigration assistance.

• Successful candidates must clear pre-employment background checks.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-funded health care concierge service.

• 401(k) plan with company matching contributions.

• Paid vacation, sick leave, personal time, and parental leave.

• Paid Volunteer Time.

• Employee Recognition Program – redeem recognition points for gift cards.

• Employee Assistance Program.

• Access to on-demand training courses for career advancement.