Senior Program Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Oversee all stages of client programs from initiation to completion.

• Control program costs, implementation, and overall performance.

• Engage in negotiations for contracts and contract modifications.

• Organize business plans, work statements, specifications, operating budgets, and financial terms of contracts.

• Ensure that development is in line with market trends, program objectives, and client requirements.

• Act as the main point of contact for customers and facilitate program review meetings.

• Identify opportunities to develop new business or broaden the product offerings for clients.

• Evaluate program challenges and opportunities while assessing potential solutions.

• Set milestones, track schedules, and secure resolutions for program challenges.

• Assess the profitability and feasibility of new products or enhancements to existing programs.

• Formulate strategies and tactics for successful program execution throughout its lifecycle.

• Supervise technical, marketing, operations, analytics, and administrative staff involved in the program.

• Manage either a major program or a collection of smaller client contracts.

• Lead the creation of contracts and ensure adherence to compliance and client satisfaction.

• Direct and coordinate multifunctional teams ranging from 10 to 30 individuals.

• Oversee personnel management for 2 to 5 team members in addition to contractors.

• Spearhead improvements in processes and tools.

• Generate technical content and intellectual property as required.

⛳️ Requirements

• Must be a resident of Michigan.

• Relevant professional experience with a minimum of 8 years in project management.

• At least 5 years of experience in people management.

• Bachelor's degree is required.

• A Master's degree or MBA is preferred.

• Must comply with applicable DOT qualification standards and transportation regulations.

• Must possess authorization to work in the country where the position is based, without employer sponsorship.

• Successful candidates will need to pass pre-employment screenings.

• Must demonstrate resourcefulness, resilience, and kindness.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-funded health care concierge service.

• 401(k) plan with company matching contributions.

• Paid vacation, sick leave, personal time, and parental leave.

• Paid time off for volunteering.

• Employee Recognition Program with opportunities for gift card redemption.

• Employee Assistance Program available.

• Access to on-demand training courses.