Senior Product Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of operations within the Core Applications product domain, which encompasses reporting, release support, documentation, onboarding, planning coordination, and tooling administration.

• Conduct the Monthly Executive Portfolio Review, Biweekly Capability Review, and Quarterly Vision Council.

• Oversee scheduling, pre-reads, decision logs, action tracking, and follow-through for governance rituals.

• Ensure backlog hygiene, portfolio reporting, and SDLC/GPR governance evidence are maintained.

• Facilitate a dependable release cadence along with accurate roadmap status and commitments.

• Develop and manage domain product-health dashboards.

• Analyze feedback to identify risks, highlight variances, and suggest corrective actions.

• Promote continuous process improvement across operational workflows.

• Assist in PM enablement and logistics related to AI fluency.

• Collaborate with product, engineering, design, and go-to-market partners.

⛳️ Requirements

• 5+ years of experience in product operations, program/project management, PMO, or a similar operational role.

• Ideally, experience within an enterprise B2B SaaS or product organization.

• Strong operational discipline and skills in program management.

• Proven ability to integrate AI into operational work.

• Familiarity with Agentic SDLC.

• Analytical proficiency with reporting and dashboards.

• Capability to link operational data to outcomes.

• Proficient in planning and tracking tools such as Aha!, Jira, and Confluence.

• Comfortable managing and enhancing planning and tracking tools.

• Excellent communication and facilitation skills.

• Ability to collaborate with product, engineering, design, and go-to-market partners.

• Capacity to work with increasing independence and manage competing priorities.

• Ability to proactively identify risks.

• Strongly preferred: experience in supporting portfolio governance, planning cadences, or leadership operating rhythms.

• Strongly preferred: exposure to P&C insurance or other highly regulated enterprise software domains.

• Strongly preferred: Product Management experience in a SaaS organization.

• Successful completion of criminal history and other background checks where applicable.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

• Company sponsored retirement plan

• Annual company bonus plan (some roles may be eligible)

• Commissions (some roles may be eligible)

• Long term incentive awards (some roles may be eligible)

• Individualized disability-related accommodations and support during the hiring process