Senior Product Manager, Utilities Vertical

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Establish success metrics for the Utilities segment focusing on revenue, retention, and customer outcomes.

• Collaborate with 3–5 strategic Utilities accounts to gain insights into inspection workflows, challenges, and decision-making processes.

• Conduct structured discovery through customer interviews, operational ride-alongs, competitive assessments, and usage analytics.

• Consolidate findings into a prioritized list of issues for the Utilities sector.

• Negotiate with platform product managers regarding engineering capacity, leveraging data and customer insights.

• Articulate requirements that are specific enough for engineering implementation while being adaptable for platform-wide application.

• Establish internal credibility as the authority on the Utilities industry within the company.

• Act as the representative voice of the customer for the Utilities segment.

• Oversee problem definition, customer requirements, value evaluation, competitive intelligence, and product success metrics.

• Foster client relationships in conjunction with the sales team.

• Develop business proposals and go-to-market strategies to expand service offerings.

• Coordinate across various functions and provide informal guidance to colleagues without direct reports.

• Regularly interact with enterprise clients and travel to customer sites and inspection locations.

⛳️ Requirements

• A Bachelor’s degree (or higher) in a science, technology, or related field, or equivalent professional experience.

• Over 8 years of professional experience.

• More than 5 years in product management, solutions consulting, technical sales, or a similar customer-facing role in enterprise software.

• Extensive expertise in electric utilities, encompassing assets, inspection workflows, regulatory frameworks, and business models.

• Proven ability to build trusted relationships with enterprise customers and translate those relationships into valuable product insights.

• Proficient in conducting structured discovery and synthesizing both qualitative and quantitative data into a prioritized problem list.

• Strong commercial awareness linking product decisions to pipeline, deal size, retention, and competitive positioning.

• Excellent communication skills.

• Willingness to travel to customer sites and inspection locations.

• Preferred experience working with operational or service delivery teams (field inspection, drone operations, or similar).

• Preferred background in geospatial data, remote sensing, or asset management platforms.

• Familiarity with AI/ML-powered products is strongly preferred.

• Experience in developing go-to-market strategies is highly favored.

• Preferred experience in mobile application development.

🏝️ Benefits

• Competitive base salary.

• Annual bonus.

• Stock options.

• Selection of various medical insurance plans, including options with an HSA.

• Full premium coverage for yourself and your dependents.

• Unlimited paid time off (PTO).

• Emphasis on work-life balance and mental health support.

• Opportunities for autonomy and career advancement.

• Commitment to a diverse, equitable, and inclusive workplace culture.

• Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs.