Product Operations Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Supervise around six product and engineering squads in a cross-functional manner, ensuring alignment in processes, priorities, and work rhythms.

• Organize and manage team rituals, meetings, ceremonies, and delivery cycles.

• Monitor operational metrics and team performance indicators, pinpointing deviations, bottlenecks, and areas for enhancement.

• Ensure that documentation related to processes and product initiatives is systematically organized and updated regularly.

• Oversee sprint planning and execution, assessing the impact of urgent requests and changes in priorities.

• Identify obstacles that could hinder delivery progress and coordinate solutions with the appropriate teams.

• Facilitate communication among Product, Engineering, and other departments within the company, promoting alignment and collaboration.

• Aggregate information regarding squad operations and prepare reports for leadership and other stakeholders.

• Contribute to the ongoing improvement of processes by leveraging data to determine effective practices and necessary adjustments.

• Monitor the progress of initiatives to understand the context and needs of each squad while maintaining a comprehensive view of operations.

⛳️ Requirements

• Proven experience in operations, project management, program management, process management, or Agile methodologies.

• Familiarity with squad-based practices and workflows, including sprints, ceremonies, and delivery tracking.

• Competence in utilizing metrics and indicators to oversee processes, identify bottlenecks, and aid decision-making.

• Understanding of artificial intelligence and its fundamental concepts, complemented by practical experience using or working with AI tools.

• Intermediate to advanced proficiency in English, enabling comprehension of information, participation in discussions, and preparation of written communications.

• Exceptional organizational skills with the capability to structure information and processes effectively.

• Ability to work independently and take initiative in gathering information, identifying challenges, and driving actions without constant oversight.

• Strong interpersonal communication skills, including the ability to negotiate, align expectations, and follow up on commitments in a constructive manner.

• A collaborative and diplomatic demeanor, capable of working across various teams, priorities, and perspectives.

🏝️ Benefits

• Opportunity to work in a dynamic and innovative environment.

• Competitive salary and performance-based incentives.

• Professional development and growth opportunities.

• Collaborative team culture with a focus on work-life balance.