Senior Product Manager, People Systems

This is a fully remote position, open to applicants in Nigeria, +2 more countries.

📋 Description

• Lead the People Systems product area, transitioning workforce operations to structured and secure online platforms.

• Take ownership of the product area from start to finish, including roadmap development, requirements gathering, delivery, and user adoption.

• Conduct discovery sessions with business leaders, operations teams, and end users through interviews and friction logs.

• Analyze current processes comprehensively and outline the desired future state.

• Establish a long-term product vision and translate it into quarterly plans along with a delivered roadmap.

• Draft PRDs, user stories, acceptance criteria, process maps, and data definitions.

• Lead decisions regarding building, buying, or configuring enterprise platforms.

• Prioritize the backlog in collaboration with business leadership, ensuring alignment with measurable value.

• Define success metrics prior to launches and report on them monthly.

• Oversee user acceptance testing and releases, address bugs, and monitor user adoption.

• Collaborate with finance, legal, security, and operations teams to ensure compliance and address commercial needs.

• Integrate data privacy and access requirements into product designs.

• Establish requirements quality standards and provide guidance to business analysts.

• Within 90 days, deliver current-state maps for the top five people processes, establish a baseline for people data visibility, and agree on a 12-month roadmap.

• By the 6-month mark, automate and launch two priority processes, complete with baseline and target metrics.

• Within 12 months, manage one roadmap with a dedicated team, decrease manual HR requests, and conduct quarterly reviews of people data access.

⛳️ Requirements

• A minimum of 7 years in product management or senior business analysis, with at least 3 years in an enterprise domain such as HR and people operations, payments, finance operations, or talent platforms.

• Proven experience in delivering enterprise business transformation or business process automation programs from discovery to adoption.

• Practical experience with enterprise platforms in a core domain, preferably HRIS or HCM systems like Workday or SeamlessHR.

• Strong skills in business analysis, including process mapping, requirements gathering, data modeling, and user acceptance testing.

• Technical fluency to engage in discussions about integrations, APIs, workflow tools, and data models with engineers.

• Excellent written and verbal communication skills, capable of conveying information from engineers to executives.

• Ability to set direction and operate with significant autonomy in a fast-paced environment.

• Experience in BPO, managed services, or shared services organizations is highly advantageous.

• Experience delivering an automation, chatbot, or agentic assistant product is a significant plus.

• A background in Enterprise SaaS, HRIS, payments, fintech, collections, marketplaces, or identity verification is beneficial.

• Analytics experience with BI tools applied to people or operational data is a strong advantage.

• Experience delivering solutions across multiple countries and regulatory environments, including data protection for personal data, is highly advantageous.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Flexible working hours and remote work options.

• Opportunities for professional development and career advancement.

• Supportive and inclusive work environment.