Senior Product Manager – Payments Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision and roadmap for the Payward payments platform, which encompasses the shared backend, hosted pages, SDKs, embedded components, and direct APIs.

• Identify requirements from internal clients and refine the platform's vision and capabilities over time.

• Collaborate with the engineering team to develop a prioritized, high-impact roadmap that includes key milestones.

• Balance competing client demands, clearly communicate trade-offs, and provide transparent justifications.

• Enhance the client experience from the initial interaction to the go-live phase.

• Work alongside banking and partnerships teams to create PSP and bank integrations applicable to all Payward businesses.

• Integrate compliance, risk, and legal considerations across various entities and jurisdictions into the roadmap.

• Establish and monitor platform success metrics, including rail launch time, client go-live time, platform rail availability, and payment success rates.

• Assist in the development of Payward Services, an enterprise infrastructure platform for trading, payments, funding, and digital asset services.

⛳️ Requirements

• A minimum of 5 years of experience in product management.

• Proficient understanding of payments, including pay-ins, payouts, PSPs, acquirers, ACH, SEPA, Faster Payments, SWIFT, and local payment methods.

• Strong technical acumen, including the ability to read RFCs, evaluate architectural decisions, and draft API specifications.

• Experience in delivering developer-oriented products such as APIs, SDKs, or embeddable UI components.

• Excellent technical writing skills with a structured approach.

• Capable of managing multiple stakeholders and fostering alignment without direct authority.

• Comfortable using data to establish goals and evaluate platform adoption and performance.

• Preferred: experience working at a PSP, payment orchestrator, or payments infrastructure company.

• Preferred: familiarity with multi-tenant SaaS or B2B2C platforms.

• Preferred: knowledge of crypto, stablecoins, or on/off-ramps.

• Preferred: experience across various regulated legal entities or licensing frameworks.

• Applicants may redact their age, date of birth, or educational attendance/graduation dates from resumes.

• Candidates may be required to complete job-related skills or work-style assessments.

• Work location and sponsorship details are necessary during the application process.

🏝️ Benefits

• Equity.

• Bonus program.

• Wellness allowance.

• Medical, dental, and vision benefits.

• 401(k).

• Commitment to equal opportunity employment.

• Consistent application of job-related skills or work-style assessments across all candidates.

• Opportunity for Kraken product dogfooding once employed.