Senior Product Manager – Payments Platform

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the product vision and roadmap for Payward's payments platform, including the shared backend and client integration interfaces.

• Identify requirements from internal clients and enhance the platform's vision and functionalities.

• Collaborate with engineering to develop a prioritized, impactful roadmap complete with milestones.

• Balance competing client demands, convey trade-offs, and make informed decisions.

• Design the client journey from the initial discussion to the go-live phase.

• Collaborate with banking and partnerships teams to establish PSP and bank integrations for use across all Payward businesses.

• Integrate compliance, risk, and legal requirements across various entities and jurisdictions into the roadmap.

• Define and monitor platform success metrics, such as launch time, go-live time, rail availability, and payment success rates.

⛳️ Requirements

• Over 5 years of experience in product management, preferably in a platform, API, or infrastructure capacity.

• Proficient understanding of payments, including pay-ins and payouts, PSPs and acquirers, ACH, SEPA, Faster Payments, SWIFT, and local payment methods.

• Strong technical literacy, encompassing the ability to read RFCs, question architectural decisions, and draft API specifications.

• Experience in delivering developer-oriented products such as APIs, SDKs, or embeddable UI components.

• Proficient in clear, structured writing tailored for product, compliance, and business stakeholders.

• Capability to manage various stakeholders with differing priorities and foster alignment without direct authority.

• Comfortable using data to establish goals and assess platform adoption and performance.

• A minimum of 2 years of experience working at a PSP (application form requirement).

• Nice to have: experience at a PSP, payment orchestrator, or payments infrastructure company.

• Nice to have: background in multi-tenant SaaS or B2B2C platforms.

• Nice to have: familiarity with cryptocurrency, stablecoins, or on/off-ramps.

• Nice to have: experience across multiple regulated legal entities or licensing frameworks.

🏝️ Benefits

• Dogfooding is a requirement for everyone once they join Kraken.

• We are an equal opportunity employer.

• Job-related skills or work-style assessments are consistently applied and are not the sole basis for employment decisions.

• Applicants with criminal histories will be considered in accordance with the San Francisco Fair Chance Ordinance.