Senior Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take full ownership of Mission Assistant and cross-product initiatives from initial discovery through to launch, adoption, and further iteration.

• Shape the Mission Assistant roadmap across Aplos, Raisely, Keela, and grant management platforms.

• Coordinate dependencies with other product owners effectively.

• Lead customer research focused on nonprofit workflows and translate insights into targeted product initiatives.

• Determine where AI can provide significant customer enhancements as opposed to simpler product tasks.

• Establish success metrics, assess impact, and iterate post-launch based on feedback.

• Create working prototypes utilizing AI tools and collaborate with engineering teams via GitHub for reviews.

• Collaborate with Engineering and Data teams to ensure AI quality, reliability, cost-effectiveness, and user trust.

• Operate within small, project-based pods, utilizing synchronous and asynchronous prototype reviews and demonstrations.

• Communicate progress, risks, and trade-offs to leadership and partners, providing recommendations.

• Facilitate rollout support through enablement initiatives for Customer Success, Sales, and Marketing teams.

• Mentor fellow PMs through critique, collaboration, and adherence to craft standards.

⛳️ Requirements

• Over 5 years of product management experience in the SaaS sector, preferably in B2B environments.

• Proven history of managing products from inception through to delivery and iterative improvements.

• Experience in launching multiple significant product initiatives successfully.

• Practical experience with AI products, showcasing examples of AI features or prototypes developed or deployed.

• Solid understanding of generative AI, automation, agentic workflows, and the capabilities and limitations of LLMs.

• Proficiency in using AI tools regularly, including the creation of lightweight prototypes.

• Ability to collaborate with engineers and data scientists, evaluating trade-offs in quality, cost, reliability, and user trust.

• Senior individual contributor mindset with aptitude for creating structure amidst ambiguity.

• Strong curiosity about customers and business, with the capability to transform insights into focused initiatives and prioritize using metrics.

• Ability to influence across Engineering, Design, Data, and go-to-market teams effectively.

• Interest in mentoring other PMs without requiring a formal managerial title.

• Excellent written communication skills and a commercial mindset that connects product decisions to business outcomes.

• Availability for some overlap with Pacific time zone hours.

• Preferred experience in nonprofit technology, fundraising, fund accounting, CRM, or grants management.

• Experience with platform or multi-product suite environments is preferred.

🏝️ Benefits

• Four weeks of paid leave along with 11 public holidays observed in Canada.

• An additional two-week company shutdown at the end of the year.

• Generous paid sick leave policy.

• Remote-first work arrangement available within approved hiring locations.

• Support for acquiring new skills.

• Opportunities for conference or course attendance.

• Comprehensive medical, dental, vision, disability, and life insurance coverage available in Canada and the US.

• 4% retirement matching available in both Canada and the US.