Senior Product Manager – Digital

This is a fully remote position, open to applicants in California.

📋 Description

• Drive the product strategy and roadmap development for the Epic electronic health record platform and its integrated clinical informatics tools.

• Take ownership of product requirements for the electronic fax domain, focusing on centralized medical records efficiency, clinical documentation, access to medical records, and order management.

• Establish the product vision and strategic direction in alignment with senior business and engineering leaders, as well as with OKRs.

• Outline the product roadmap and oversee the daily management of the backlog and prioritization.

• Evaluate product value, create business cases, assess buy-versus-build scenarios, and pinpoint scaling opportunities across various business units.

• Collaborate with engineering, data science, and user design partners in an agile setting.

• Perform user research, document product requirements, and ensure that products fulfill user needs.

• Manage product launches, create training materials, and develop end-user documentation.

• Identify product enhancements through quantitative analysis and user feedback.

• Provide executive-level reporting on product status, risks, and strategic decisions.

• Develop testing procedures and governance for onsite, monthly, and quarterly Epic assessments.

• Collaborate with training and change management teams to facilitate readiness, adoption, and feedback for Epic releases.

• Aid in the approval process for product iterations, schedules, releases, and roadmaps.

• Assist with recruiting, hiring, and the development of product and informatics talent.

⛳️ Requirements

• 7–10 years of pertinent experience in product management and/or healthcare informatics.

• Extensive Epic knowledge, including hands-on management, configuration, or oversight of Epic software, modules, and tools in a healthcare setting.

• Bachelor’s degree in Engineering, Economics, Mathematics, Business, or a related discipline.

• Experience in building and launching AI products.

• Epic certification(s) in one or more relevant modules (preferred).

• Experience with Value Based Care and Medicare/Medicare Advantage (preferred).

• Background in healthcare, digital health solutions, and/or EHR integrations (preferred).

• Subject matter expertise in electronic fax, medical record management, and order management (preferred).

• Over 4 years of experience as a Product Manager (preferred).

• Knowledge of data analytics and core healthcare metrics (preferred).

• Proven track record of driving meaningful and measurable impact on the business (preferred).

• Demonstrated capability to make strategic decisions, take ownership, and coordinate resources effectively.

• Ability to engage with senior-level stakeholders and simplify complex technical topics for diverse audiences.

• Data-driven mindset for assessing product impact and success with analytics teams.

• Skills in change management and promoting user adoption of clinical technology.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.