Senior Product Manager, Clinical Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of scheduling and manage the lab experience from start to finish, encompassing the core clinical operations platform.

• Develop workforce-planning tools to enhance care-team capacity.

• Create and implement AI-driven features that boost scheduling efficiency, lab turnaround times, and staffing decisions.

• Work alongside clinical and operations stakeholders to convert their requirements into specifications, user stories, and Jira tasks.

• Guide cross-functional agile teams through the processes of ideation, launch, and iterative improvement.

• Establish and monitor metrics related to scheduling efficiency, lab turnaround, staffing utilization, and the quality of care.

• Collaborate with AI/ML teams to ensure that solutions are interpretable, clinically safe, and seamlessly integrated into existing workflows.

• Ensure that product direction aligns with the company's strategic vision and operational objectives.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• A minimum of 5 years of product management experience, preferably in healthcare technology, operations, or workflow platforms.

• Proven experience in delivering AI/ML-powered features, including LLMs, agents, RAG, and personalization, with demonstrable metric improvements.

• Background in designing and launching products that serve operational or care-team-related workflows, such as scheduling, staffing, or logistics.

• Capability to develop complex workflow tools and AI-integrated features within regulated environments.

• Familiarity with demand forecasting or capacity/supply modeling.

• Comprehensive understanding of clinical operations, healthcare delivery models, and the needs of multidisciplinary care teams.

• Competence in leading agile teams and managing the entire product development lifecycle.

• Strong strategic thinking abilities combined with effective execution skills.

• Comfort with A/B testing, defining KPIs, navigating ambiguity, and rapid iteration.

• Outstanding collaboration and communication capabilities.

• Experience with EMR or core clinical operations platforms such as Epic or athenahealth is highly advantageous.

• Must possess authorization to work for any employer in the U.S.; visa sponsorship is not available.

🏝️ Benefits

• Opportunity for equity participation

• Unlimited vacation, subject to manager approval

• 16 weeks of fully paid parental leave for delivering parents

• 8 weeks of fully paid parental leave for non-delivering parents

• Comprehensive employer-sponsored healthcare, dental, and vision coverage for you

• 80% coverage for your family

• Options for Health Savings Account and Flexible Spending Account

• 401k retirement savings plan

• Remote and flexible working environment

• Competitive compensation package