Senior Product Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Identify product requirements and establish a product roadmap that supports highly efficient operations and delivers an outstanding customer experience.

• Assist in defining and prioritizing the product roadmap based on the return on investment (ROI) for both the business and customers.

• Recognize product deficiencies, enhance existing features, and discover new opportunities through user testing, A/B testing, market research, and user feedback.

• Drive the ideation, exploration, and implementation processes to develop the right products swiftly.

• Continuously gather feedback and assess outcomes to refine the product.

• Utilize agile sprint best practices to ensure the delivery of a high-quality product through a structured product development lifecycle.

• Collaborate cross-functionally with internal stakeholders to articulate the product vision while ensuring that business objectives are prioritized and achieved.

• Work in partnership with Business Stakeholders and the Tech team, which includes Product, UI/UX, Engineering, and Data.

⛳️ Requirements

• Over 5 years of experience in software product management.

• Proven ability to effectively manage multiple projects and tasks simultaneously.

• Extensive background working within the Salesforce ecosystem, including Service Cloud, Field Service Lightning, and Digital Experience.

• Demonstrated experience in delivering features that enhance customer experience, customer service, and/or customer maintenance.

• Experience in an agile delivery environment.

• Familiarity with product management tools such as Jira, Github, and Confluence.

• Capability to analyze business and/or technical issues to steer software development.

• Strong relationship-building skills with key business stakeholders.

• Highly detail-oriented and self-sufficient.

• Excellent analytical, problem-solving, and research abilities.

• Strong verbal and written communication skills.

• Creative, innovative, and exploratory mindset.

• Proactive, adaptable, and eager to learn.

• Ability to excel in a fast-paced and rapidly evolving environment.

• Preferred experience in the real estate sector.

🏝️ Benefits

• A competitive compensation package.

• Annual bonus.

• 401k match.

• Flexible PTO, including 7 paid holidays, 1 floating holiday, and 1 volunteer day.

• Employer-paid medical, dental, and vision coverage.

• Health savings account.

• Professional career development opportunities and reimbursement.

• Up to 16 weeks of paid maternity leave.

• Up to 4 weeks of paid parental leave.

• Backup childcare services provided through Bright Horizons.