Lead Product Manager – Housing Repairs

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead a team of Product Managers overseeing the comprehensive Repairs solution.

• Identify, analyze, and articulate customer business needs and objectives.

• Collaborate with Development to create solutions that align with customer and market demands.

• Determine the integration of NEC intellectual property with third-party systems.

• Provide product specifications for Development and Testing and assist in build and test activities.

• Coordinate with and manage requirements from third-party suppliers and systems integrators.

• Support User Groups, Special Interest Groups, and customer consultation initiatives.

• Aid Pre-Sales and Sales teams with bids, proposals, and quotations.

• Create and deliver both sales and technical presentations.

• Oversee the lifecycle of the NEC Housing repairs product from inception to retirement.

• Track trends, regulations, and market changes, proposing enhancements to the roadmap.

• Assist implementation teams in addressing customer product issues and challenges.

• Tackle complex problems while managing multiple projects independently and simultaneously.

⛳️ Requirements

• In-depth knowledge of Social Housing and familiarity with current sector challenges, issues, and legislation, particularly in the repairs domain.

• Solid understanding and experience with technology and the deployment of housing management solutions within the Social Housing sector.

• Proven experience collaborating with customers to design effective business and process-oriented solutions.

• Familiarity with the project life-cycle, structured methodologies, and the ability to deliver projects within budget and on schedule.

• Exceptional stakeholder management capabilities.

• Background in the IT sector, specifically in architecture, product management, business analysis, or project delivery roles.

• Experience collaborating with solution providers to define or specify product improvements.

• Proficiency in UI/UX design.

• Experience in working with or implementing Housing Management Solutions (HMS).

• Outstanding communication skills combined with extensive customer engagement and management experience at all levels, including senior management/director levels.

• Strong formal and informal presentation skills.

• Ability to quickly acquire new skills in emerging areas or technologies.

• Existing right to work and travel within the UK; documentary evidence required.

• Successful completion of vetting, references, and occupational health checks.

🏝️ Benefits

• Private Medical Cover provided by NEC for Employees (with the option to add family members at an additional cost).

• 25 days of paid holiday with the option to buy or sell days.

• Life assurance cover at 4 times the basic salary funded by NEC (with the option to increase coverage at an additional cost).

• Group Pension Plan with employer contributions up to a maximum of 8.5%.

• Flexible benefits tailored to individual needs.

• Employee assistance program.

• Complimentary access to LinkedIn Learning, featuring over 15,000 courses.