Senior Product Manager, AI Receptionist

This is a fully remote position, open to applicants in Europe.

📋 Description

• Take ownership of the product strategy, roadmap, and business outcomes for an AI product domain across various communication channels.

• Convert patient and business requirements into well-defined product priorities and deliver impactful solutions.

• Enhance the quality of AI products through experimentation, assessment, and iterative development.

• Collaborate with AI Engineers to influence AI behavior in a production setting.

• Establish product success metrics, track performance, and link enhancements to quantifiable business results.

• Propel product discovery through hypothesis validation, data analysis, and user feedback.

• Work alongside Product, Engineering, Clinical, and Operations teams to provide comprehensive end-to-end solutions.

• Ensure that patient safety, privacy, and quality are prioritized in a regulated healthcare context.

• Relay priorities, trade-offs, progress, and risks to stakeholders effectively.

• Lead a small, cross-functional product team and manage the strategy, roadmap, execution, and business outcomes of the domain.

⛳️ Requirements

• Minimum of 5 years in Product Management with true end-to-end ownership, including at least 2 years as an AI PM delivering AI/ML-based products in production.

• Profound understanding of contemporary AI products, covering aspects like prompting, evaluation, iteration, failure modes, and ongoing quality enhancement.

• Experience in an experimentation-focused product environment: formulating hypotheses, conducting experiments, assessing outcomes, and making product decisions based on data.

• Strong analytical abilities with experience in defining product KPIs, handling data, and linking product performance to business outcomes.

• Structured problem-solving capabilities and an aptitude for making evidence-based decisions amidst uncertainty.

• Proven experience collaborating closely with Engineering teams and addressing technical implementation specifics.

• Exceptional prioritization, stakeholder management, and communication skills.

• Strong sense of ownership.

• Professional proficiency in both Russian and English, including experience engaging with native speakers.

• Ability to work during CET/CEST overlapping hours.

• Comfortable operating under a long-term B2B contractor arrangement using personal equipment.

• Experience in healthcare, telehealth, or other regulated sectors would be advantageous.

• Background in developing products centered on operational automation, customer support, or workflow optimization would be a plus.

🏝️ Benefits

• Competitive salary and clear pathways for professional advancement.

• Fully remote, long-term B2B partnership.

• Health insurance coverage following the probation period.

• Compensation for sports and wellness activities.

• Opportunities for career development, including personalized English lessons through Preply.

• 22 working days of vacation annually.

• 5 additional wellness days.

• Paid sick leave for the initial 5 working days.

• Thoughtful gifts for significant life events.