Senior Product Manager – Agentic User Interface

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the entire product lifecycle for the agentic user interface, from ideation and discovery to development, launch, and post-launch evaluation.

• Establish the product vision, strategy, and roadmap for user engagement with AI agents.

• Perform user research, competitive analysis, and collect customer feedback.

• Convert business requirements and user needs into product specifications, user stories, and acceptance criteria.

• Collaborate with UX, engineering, architecture, applied AI, data science, and various cross-functional teams.

• Prioritize the product backlog and manage feature development along with resource allocation.

• Create go-to-market and adoption strategies, which include positioning, messaging, training, and enablement materials.

• Track product performance and analyze metrics related to adoption, task completion, and user trust.

• Serve as a product ambassador for both internal and external stakeholders.

• Provide mentorship to junior product managers and team members.

• Spearhead GenAI-driven product strategy and roadmap development.

• Collaborate with data science and engineering leaders on AI architectures, model evaluation, and readiness for production.

• Take ownership of proof-of-concept projects and pilot initiatives.

• Define requirements for AI features, expectations for model quality, governance involving human oversight, and metrics for adoption.

• Prioritize AI features based on customer value, operational efficiency, and technical feasibility.

⛳️ Requirements

• A Bachelor's degree in a relevant field or equivalent practical experience is required.

• A minimum of 5–7+ years of experience in product management is essential.

• At least 2+ years of experience managing user-facing applications or platform products utilized by other teams.

• A strong focus on software products within the healthcare technology sector.

• A proven history of launching and managing complex software products successfully.

• Capability to define and implement product strategy, roadmap, and go-to-market plans.

• A solid understanding of UX principles and design thinking.

• Hands-on experience with generative AI systems in a production environment.

• Familiarity with model selection, prompting, orchestration, RAG, fine-tuning, and agentic patterns.

• Ability to collaborate with architects and engineers regarding technical trade-offs, data models, APIs, and event contracts.

• Experience in delivering software within regulated environments that involve PHI/PII, as well as audit, traceability, and access-control requirements.

• Strong analytical abilities.

• Exceptional communication, presentation, and interpersonal skills.

• Experience with Agile methodologies such as Scrum and Kanban.

• Proficient in product management tools like JIRA, Confluence, and Aha!

• Capable of managing multiple priorities in a fast-paced setting.

• Must have high-speed internet with a minimum of 10 Mbps at home.

• Must possess a government-issued photo ID and pass a comprehensive background check, in-person I-9 verification, and potential drug screening prior to employment.

• Preferred qualifications include: a Master's degree; knowledge of the healthcare industry; leadership in GenAI or machine learning products; experience with conversational, copilot, or agent-driven interfaces; familiarity with FHIR, X12 278, HL7, CMS interoperability, and prior authorization; expertise in Azure or comparable AWS/Google Cloud platforms; knowledge of agent architectures; experience with MLOps/LLMOps; understanding of AI identity and governance; and proficiency in product analytics and experimentation while collaborating with data scientists.

🏝️ Benefits

• Work/life balance.

• Flexible work arrangements.

• Autonomy in your role.

• Health insurance benefits.

• A comprehensive benefits package.

• Reasonable accommodation support.

• Equal opportunity employment.