Product Owner, Facility Coding

This is a fully remote position, open to applicants in Utah.

📋 Description

• Engage with both technical and commercial stakeholders for 360e Facility Inpatient and Outpatient coding as well as Computer Assisted Coding.

• Grasp customer challenges and compose user stories that reflect appropriate solutions.

• Collaborate with Product Owners to enhance the 360e product line and other related solutions.

• Assist customers in achieving productivity enhancements through superior core functionality.

• Maintain communication with teams, peers, and managers via status updates, issue escalation, and constructive feedback.

• Develop and prioritize Initiatives and EPICs within the product workflow.

• Facilitate weekly meta-scrums alongside the Development Manager and Product Analyst.

• Conduct voice-of-customer research to gather insights from customers.

• Coordinate functional touchpoints across various disciplines.

• Oversee new product introduction activities and manage pricing coordination.

• Update financial business review materials on a monthly basis and marketing roadmap slides quarterly.

• Deliver sales updates and assist with workflow inquiries.

• Formulate product strategy, encompassing ROI, feature adoption, and integration plans.

• Provide stakeholders with development demonstrations.

• Collaborate with Training to address customer training requirements.

• Manage reference sites and sustain engagement concerning the product roadmap.

• Conduct quarterly workflow webinars.

• Share workflow expertise with clients and contribute to industry thought leadership.

• Write tender responses when necessary.

• Strategize the long-term market roadmap, pinpointing technology gaps and innovations.

• Execute internal marketing initiatives and present at internal forums.

⛳️ Requirements

• Bachelor's Degree or higher (completed and verified before starting) AND eight (8) years of experience in the Healthcare or Software industry; OR a High School Diploma/GED with twelve (12) years of experience in the Healthcare or Software industry.

• Over 5 years of experience in Health Information Management (HIM) with knowledge of Coding Classifications, including ICD-10 and CPT.

• RHIA certification required.

• Preferred 3+ years of experience in an Agile software development environment.

• Proficiency in languages other than English is beneficial.

• Certified Scrum Product Owner (CSPO) is advantageous.

• More than 5 years of experience with product and/or technology related to 3M™ 360 Encompass and/or 3M™ Codefinder software.

• Demonstrated capability to work cross-functionally between technical and non-technical teams.

• Familiarity with the Microsoft Office suite.

• Strong project management abilities are essential.

• Must possess legal authorization to work in the country of employment without sponsorship for employment visa status.

🏝️ Benefits

• Medical, Dental & Vision coverage.

• Health Savings Accounts.

• Flexible Spending Accounts for Health Care & Dependent Care.

• Disability Benefits.

• Life Insurance options.

• Voluntary Benefits.

• Paid Absences.

• Retirement Benefits.

• Company-paid travel arrangements and related expenses for required on-site onboarding.

• Opportunity for up to 15% domestic/international travel.