Senior Product Manager – Agentic Commerce

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Tackle complex challenges by implementing innovative solutions.

• Evaluate risks and opportunities, providing structured, data-driven narratives in written form.

• Collaborate effectively with engineers, designers, colleagues, and company leadership.

• Create and uphold a product roadmap in cooperation with internal stakeholders and customers to enhance the post-approval customer journey.

• Spearhead cross-functional projects to identify business challenges, mitigate risks, and validate solutions through customer and market research.

• Define use cases, features, requirements, and acceptance criteria.

• Set iterative release timelines with dependent teams to ensure timely delivery of value and features.

• Manage and enhance the digital storefront and commerce journey, covering merchandising, application, checkout, and post-purchase processes.

• Leverage funnel and conversion data to prioritize enhancements.

• Test, measure, and refine product experiences to identify friction points and foster data-driven improvements.

• Manage stakeholder expectations by communicating timelines, obstacles, successes, and failures.

• Analyze the performance of product features.

• Foster organizational buy-in and maintain communication with various functional areas.

⛳️ Requirements

• 5 to 7 years of experience in software Product Management.

• Proven experience in owning and managing trust-building products within a consumer-facing digital landscape.

• Direct experience in conceptualizing and implementing agentic commerce solutions.

• Hands-on experience with B2B2C commerce platforms and shopping experiences.

• Practical experience in commerce or digital storefront products, including conversion optimization, trust-building, customer acquisition, and A/B testing across web and mobile platforms.

• Capability to design and iterate experiences that minimize customer effort and enhance shopability across web and mobile.

• Experience in configuring or optimizing AI chatbot workflows to facilitate self-service customer resolutions.

• Familiarity with financial services or fintech products, including navigation of payment processes, lease or loan lifecycle management, and associated regulatory frameworks.

• Ability to transition from high-level strategy to detailed execution.

• Outstanding communication skills: effective listening, speaking, collaboration, and proven ability to write/present to diverse audiences.

• High integrity and a strong drive to consistently pursue the best possible product and service.

• Demonstrated ability to self-motivate, direct oneself, and remain adaptable in a fast-paced environment.

• Passion for innovating and creating exciting new products.

• Bachelor's degree or equivalent work experience.

• Experience with payment or billing products.

• Experience with commerce platforms or merchant storefront integrations (including hosted checkout, APIs, SDKs, or plug-ins).

• Familiarity with customer notification systems—push notifications, email, or SMS triggers linked to account or payment events.

• Experience in lease-to-own, BNPL, or other consumer lending/FinTech products.

• Experience with mobile and web-based products.

• Experience in risk products.

🏝️ Benefits

• Competitive Compensation.

• Comprehensive Health Benefits, including Medical/Dental/Vision/Life Insurance and Paid Parental Leave.

• Company Matched 401k.

• Paid Time Off, Paid Holidays, and Paid Volunteer Hours.

• Employee Resource Groups (e.g., Black Inclusion Group, Women in Leadership, PRIDE, Adelante).

• Employee Stock Purchase Program.

• Tuition Reimbursement.

• Charitable Gift Matching.

• Job-required equipment and services.