Junior Product Manager – Customer Segmentation

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assist in the development and implementation of product vision and strategy for customer segmentation capabilities.

• Collect business requirements and identify customer needs, potential product opportunities, and use cases.

• Convert business challenges into precise product requirements, deliverables, and the scope for minimum viable products (MVP).

• Contribute to product roadmap development, manage the backlog, and prioritize tasks based on business value and stakeholder demands.

• Collaborate with teams across business, data, analytics, technology, architecture, and governance.

• Aid in the creation and execution of scalable, reusable customer segmentation solutions.

• Help oversee the product lifecycle, which includes segmentation definitions, validation, publication, updates, versioning, and retirement.

• Promote product adoption across analytics, customer insights, personalization, engagement, and measurement workflows.

• Track product performance and success metrics to identify areas for enhancement.

• Analyze stakeholder feedback, evaluate competing priorities, and communicate product decisions and trade-offs.

• Support vendor solution assessments and contribute to evaluations of build versus buy options.

• Maintain product documentation and convey priorities, progress, and updates to relevant stakeholders.

⛳️ Requirements

• Bachelor’s degree in Science, Technology, Mathematics, Business, or a related field, or equivalent relevant education and experience.

• Over 3 years of experience in product management or a related product-focused position.

• A minimum of 3 years of experience working throughout the software, technology, or analytics product lifecycle.

• Proven experience in collaborating with cross-functional business, analytics, and technology teams.

• Ability to interpret business needs and ambiguous problems into product requirements, strategies, roadmaps, and prioritized backlogs.

• Knowledge of the product lifecycle, including discovery, planning, delivery, adoption, performance measurement, and continuous improvement.

• Strong analytical, problem-solving, organizational, and communication capabilities.

• Proficient in managing competing stakeholder priorities and effectively communicating product direction and decisions.

• Capable of working independently and collaboratively in a fully remote setting.

• U.S. citizenship is mandatory.

• Candidates should be based in the United States.

• Preferred: Experience with customer analytics, customer intelligence, audience segmentation, or enterprise data products.

• Preferred: Familiarity with customer data, behavioral analytics, personalization, or customer experience platforms.

• Preferred: Experience in driving product adoption across various business units or stakeholder groups.

• Preferred: Background in healthcare or other highly regulated industries.

• Preferred: Knowledge of vendor management, solution evaluation, and build versus buy assessments.

• Preferred: Experience in defining product success metrics and utilizing data to inform product enhancements.

• Updated resume showcasing product management, technology, software, or analytics experience.

• Candidates may be required to complete an assessment test as part of the screening process.

🏝️ Benefits

• Contract-to-hire opportunity with the goal of transitioning to a permanent position.

• Potential for long-term career advancement.

• Opportunity to collaborate with a leading healthcare organization.

• Exposure to product strategy, roadmap planning, and customer segmentation solutions.

• Fully remote work arrangement.

• Monday–Friday, during normal business hours.