Senior Product Designer, Logistics

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the design for Stord's supply chain systems, encompassing WMS, TMS, and tools for warehouse operations.

• Develop workflows for processes such as receiving, putaway, picking, packing, shipping, and inventory management.

• Enhance interfaces for handheld scanners, desktop workstations, and tablets utilized on forklifts.

• Perform user research involving warehouse operators, drivers, and supply chain coordinators.

• Convert operational complexities into design narratives and present justifications linking user challenges to business outcomes.

• Produce high-fidelity prototypes and iterate based on usability testing and operational feedback.

• Collaborate with product managers to develop roadmaps guided by user insights and operational requirements.

• Work alongside engineers to ensure technical feasibility and an exceptional user experience.

• Contribute to and leverage the expanding design system.

• Establish success metrics related to operational efficiency and user satisfaction.

• Analyze user behavior data and consistently refine experiences based on real-world usage and feedback.

• Operate within a 5-person design team while collaborating with product and engineering departments.

⛳️ Requirements

• A minimum of 5 years of product design experience, including at least 2 years focused on designing complex B2B or operational software.

• In-depth understanding of designing for professional users in workflow-intensive environments.

• Experience in designing multi-step workflows, exception handling, and data-intensive interfaces.

• Demonstrated capability to conduct field research and usability testing, translating findings into design solutions.

• Advanced proficiency in Figma, including skills in prototyping and managing component libraries.

• Ability to effectively communicate design rationale and user insights to engineering teams.

• Awareness of technical limitations while upholding UX quality.

• Familiarity with, or a capacity to swiftly learn, logistics workflows, warehouse operations, or supply chain processes.

• Well-crafted, detailed designs prepared for engineering handoff.

• Enthusiasm for adopting AI-driven design tools.

• A portfolio showcasing the ability to simplify complex workflows.

• Valuable experience in designing for logistics, supply chain, warehouse management, or field service applications.

• Significant experience in designing for mobile scanners, tablets, or specialized hardware is highly regarded.

• Experience in dynamic startup or scale-up environments with rapid iteration cycles is greatly valued.

• Proven experience conducting user research in warehouses, distribution centers, or comparable operational settings is highly appreciated.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision coverage.

• Flexible work hours and remote work options.

• Professional development opportunities and support for continuous learning.

• A collaborative and creative work environment.