Senior Product Designer – Global Commercial Services Technology

This is a fully remote position, open to applicants in Florida.

📋 Description

• Design user-centric experiences and interfaces for products and solutions, enhancing end-to-end user journeys.

• Develop comprehensive designs and specifications aimed at creating and improving user interfaces for company products.

• Generate storyboards, wireframes, prototypes, information architecture diagrams, and user journey maps for presentations and user testing.

• Create high-fidelity designs for implementation by development teams.

• Evaluate user research, business insights, and other data to continually enhance customer experiences.

• Review suggested product modifications or enhancements to ensure they meet user experience standards and recommend improvements.

• Create and maintain UI/UX resources, including content templates, samples, and guidelines.

• Identify relevant artifacts based on project requirements and timelines, delivering wireframes, prototypes, and high-fidelity specifications.

• Foster user understanding and empathy through user-centered methodologies, external analysis, research, and data.

• Present design choices to colleagues, partners, and design leadership.

• Enhance design processes and workflows; contribute to design systems and UX patterns.

• Collaborate with product managers, engineers, design leads, and cross-functional partners to define requirements and execute projects.

• Share ideas and skills with fellow designers and offer mentorship.

• Mentor junior designers and peers.

• Utilize design tools to efficiently produce artifacts and promote cross-functional collaboration.

⛳️ Requirements

• A minimum of 3 years of practical experience in a product design organization.

• Proficient in Figma.

• Strong understanding of user-centered design methodologies, research, and processes.

• Capability to present solutions and strategies for problem-solving initiatives in an engaging manner.

• Proactive and dynamic communication skills with a focus on detail.

• Knowledge of Accessibility Design.

• Experience in Customer Journey Mapping.

• Familiarity with Design Thinking.

• Insight into Product Strategy.

• Proficient in Prototyping.

• Experience in Requirements Gathering.

• Skilled in Wireframing.

• Must be eligible for employment with American Express in the United States; the company will not sponsor visas.

🏝️ Benefits

• Bonus

• Benefits