Senior Product Analyst, Sales CXM

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the product backlog for Sales CXM capabilities while ensuring alignment with the Sales CXM strategy and roadmap.

• Convert business requirements into epics, features, user stories, and well-defined, testable acceptance criteria.

• Prioritize backlog items considering business value, user impact, dependencies, and technical feasibility.

• Act as the primary product owner for designated Agile Squads.

• Collaborate effectively with Scrum Masters, Developers, and XD partners.

• Engage in sprint planning, backlog refinement, reviews, and retrospectives.

• Evaluate and accept completed work based on acceptance criteria and quality standards.

• Integrate user feedback and insights on adoption into backlog refinement and enhancements.

• Work alongside change management and training teams to assist in rollout, adoption, and ongoing improvement.

• Define and monitor metrics for sales efficiency, user adoption, and business outcomes.

• Identify opportunities to streamline processes and enhance the sales experience.

⛳️ Requirements

• A bachelor's degree in business administration, management, engineering, economics, or a related discipline.

• Over 5 years of experience in sales, marketing, commercial operations, sales force effectiveness, or related fields.

• Proven experience in change management and business transformation, with a successful track record in boosting sales productivity and operational efficiency.

• A strong commercial foundation, ideally in sales and/or marketing, with a comprehensive understanding of customer needs and commercial effectiveness.

• Demonstrated success in leading initiatives that yield measurable operational enhancements.

• Excellent facilitation, leadership, and influencing abilities.

• Capacity to collaborate with senior leadership and diverse teams.

• Outstanding communication skills with the ability to simplify complex initiatives into clear messages.

• A data-driven approach to assessing adoption, process improvements, and productivity increases.

• Experience in supporting large-scale transformation projects within sales-oriented or customer-centric organizations (preferred).

• Established leadership in navigating complex stakeholder environments and achieving operational improvements (preferred).

• Cross-functional experience in Commercial or Clinical Support (highly desirable).

🏝️ Benefits

• Consolidated retirement plan (pension).

• Savings plan (401(k)).

• Vacation – 120 hours per calendar year.

• Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal and Family Time – up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period.

• Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.

• An inclusive interview process and accommodations for disabilities.