Senior Product Analyst, Sales CXM

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the product backlog for Sales CXM capabilities, ensuring alignment with the Sales CXM strategy and roadmap.

• Convert business requirements into epics, features, user stories, and well-defined, testable, value-oriented acceptance criteria.

• Prioritize items in the backlog based on business value, impact on users, dependencies, and technical feasibility.

• Act as the main product owner for designated Agile Squads.

• Collaborate with Scrum Masters, Developers, and XD partners.

• Engage in sprint planning, backlog refinement, reviews, and retrospectives.

• Assess and accept completed work based on acceptance criteria and quality benchmarks.

• Integrate user feedback and insights on adoption into backlog refinement and future upgrades.

• Collaborate with change management and training teams to facilitate rollout, adoption, and ongoing improvement.

• Establish and monitor success metrics for sales efficiency, user adoption, and business outcomes.

• Recognize opportunities to streamline processes and enhance the sales experience.

⛳️ Requirements

• A bachelor's degree in business administration, management, engineering, economics, or a related field.

• Over 5 years of experience in sales, marketing, commercial operations, sales force effectiveness, or related positions.

• Background in change management and business transformation, with a demonstrated ability to boost sales productivity and operational efficiency.

• Solid commercial experience, preferably in sales and/or marketing.

• Strong understanding of customer needs and strategies for enhancing commercial effectiveness.

• Proven success in leading initiatives that yield measurable operational improvements.

• Exceptional facilitation, leadership, and influencing abilities.

• Comfortable interacting with senior leadership and diverse teams.

• Outstanding communication skills, capable of translating complex initiatives into clear, persuasive messages.

• Data-oriented approach to evaluating adoption, process enhancements, and productivity improvements.

• Experience in managing large-scale transformation projects within sales-driven or customer-centric organizations.

• Demonstrated leadership in navigating complex stakeholder environments and achieving tangible operational improvements.

• Cross-functional experience in Commercial or Clinical Support is highly desirable.

🏝️ Benefits

• Consolidated retirement plan (pension).

• Savings plan (401(k)).

• Vacation – 120 hours per calendar year.

• Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal, and Family Time – up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year of birth/adoption/foster care of a child.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period.

• Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.

• Inclusive interview process and accommodation support for applicants with disabilities.